
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Overall, we had a really smooth and easy experience at City VW of Chicago. We didn't feel any pressure to buy at all. George was our guy, and he was so great! He was patient and answered all of your quest City VW of Chicago. We didn't feel any pressure to buy at all. George was our guy, and he was so great! He was patient and answered all of your questions. We went there to strictly test drive a Tiguan, but were really put at ease by George and his knowledge of the car. We test drove other brands, but we came back because we knew George would take care of us. Went in a couple of days later and purchased the vehicle. George walked me through every step. Smooth and easy. Shout out to Ernie as well in the finance department. Will go back! Thanks George for a great sales experience. More
The dealership was really helpful and informative. The staff had great customer service. Will buy from here again. The staff had great customer service. Will buy from here again. More
Had a wonderful experience! The whole experience was hassle free, Luis worked with me every step of the way and was in constant contact. The whole experience was hassle free, Luis worked with me every step of the way and was in constant contact. More
Very good experience… AGAIN! We all have a guy for something. My guy is Edgar Anaya. I have multiple cars from this guy. He knows his Volkswagens. Answers questions at the drop o We all have a guy for something. My guy is Edgar Anaya. I have multiple cars from this guy. He knows his Volkswagens. Answers questions at the drop of a dime. He has always addressed my needs and as a result I drive off happy. This time I got a Tiguan SEL RLine…. Oof! Sexy car! The signing part is fast and easy. I always get Ernie and he’s super nice. Knowledgable about the warranty. Explained the whole contract in detail and made sure I was satisfied. Overall the dealership is great. It’s obviously managed by people who care about the brand and in my opinion have ensured that that everyone from the porters to the service guys are well trained. Smiles+courtesy+knowledge=a good dealership I recommend City VW. More
Great customer service! Work well to make trade ins work. Would come back here to purchase another car! Ray was wonderful and friendly to work with. Very knowledge. Work well to make trade ins work. Would come back here to purchase another car! Ray was wonderful and friendly to work with. Very knowledge. More