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City Volkswagen of Chicago
Chicago, IL
3,764 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,764 reviews
August 27, 2022
Ray Cotto and Eric helped us out today in buying our new car for our growing family. Ray had great energy, super friendly, and easy to talk to. Made the whole process easy. car for our growing family. Ray had great energy, super friendly, and easy to talk to. Made the whole process easy. More
by Johannar193
Employees Worked With
August 24, 2022
We loved our experience with City VW, and Luis and the rest of the staff who helped during this process were absolutely amazing. It took almost 2 years for our ID.4 to be shipped and they maintained conta rest of the staff who helped during this process were absolutely amazing. It took almost 2 years for our ID.4 to be shipped and they maintained contact with us the whole time, updating us, and inviting us to come see and test drive the car to ensure that we still liked our initial pick. More importantly they kept us posted on price fluctuations and updates on new versions as a lot changed during the 2 years our order stayed pending. During the actual purchase process we could tell Luis was really busy, but he made sure to not rush us, and went through the whole car and purchase process multiple times, guiding us to the best resources for familiarizing ourselves with the ID.4. We highly recommend that anyone in the market for an ID.4 reach out to him and use City Volkswagen of Chicago as their dealer of choice. More
by KJP000
Employees Worked With
Luis Gonzalez
August 23, 2022
George was amazing to work with! Out of state purchase? No problem! City Volkswagen of Chicago was easy to work with, had great communication, worked well with my bank, and made the Out of state purchase? No problem! City Volkswagen of Chicago was easy to work with, had great communication, worked well with my bank, and made the whole process quick and easy. Thanks a ton! More
by Anya
Employees Worked With
George Skoubis
August 23, 2022
We worked with Charles during the buying process and it was great. He was very helpful in selecting the car that we wanted. I would definitely recommend working with him was great. He was very helpful in selecting the car that we wanted. I would definitely recommend working with him More
by aetucc
Employees Worked With
Charles Diaz
August 22, 2022
Ray aka Ramon! Very friendly, honest, persistent, and funny. He made the visits pleasant and very welcoming without being over zealous. I would recommend him for al Very friendly, honest, persistent, and funny. He made the visits pleasant and very welcoming without being over zealous. I would recommend him for all vehicle needs. More
by gystadam24
Employees Worked With
August 21, 2022
Quick and easy! Lovee the service that was been given to me. Will definitely recommend to others about this dealer! Lovee the service that was been given to me. Will definitely recommend to others about this dealer! More
by Dmart4312
Employees Worked With
Scott don't know last name, Richard Ruiz, Jennifer Stewart, Anthony Grassini
August 21, 2022
We had a very pleasant experience at City VW of Chicago! The staff worked well with us to find the best vehicle that suited our family needs/ finances. Our Atlas is BEAUTIFUL, I never thought we’d Chicago! The staff worked well with us to find the best vehicle that suited our family needs/ finances. Our Atlas is BEAUTIFUL, I never thought we’d be able to drive a car like this but the staff at City CW Chicago made it happen. We worked with George, John, & a very patient/kind woman for our paperwork. 10/10 recommend More
by Taylor
Employees Worked With
John Gordon, Jennifer Stewart, George Skoubis
August 19, 2022
They were willing to work with me to make sure I was comfortable with my purchase and price. They listened to me and didn’t get pushy when I sat there staring at a paper for five minutes. comfortable with my purchase and price. They listened to me and didn’t get pushy when I sat there staring at a paper for five minutes. More
by jdeal86
Employees Worked With
Charles Diaz
