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City Volkswagen of Chicago
Chicago, IL
3,796 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,796 reviews
August 31, 2022
Charles and Louis were the best sales people we have worked with to date. They were thoughtful, helpful, and ultimately helped us purchase the car we wanted. We would highly recommend them! worked with to date. They were thoughtful, helpful, and ultimately helped us purchase the car we wanted. We would highly recommend them! More
by TJ Galullo
Employees Worked With
Luis Gonzalez, Erick Schneuker, Charles Diaz
August 31, 2022
I bought my first car here a couple months ago but I never got the chance to thank Charles for assisting me and choosing the perfect car ! He was very accommodating to my wants and needs and I truly fel never got the chance to thank Charles for assisting me and choosing the perfect car ! He was very accommodating to my wants and needs and I truly felt like I left with the best option! Great job Charles! Thank you! Xoxo More
by Chispa3106
Employees Worked With
Charles Diaz
August 31, 2022
Came in for a used tiguan. George helped me online and Edgar helped me in the store. Made the process very simple. George helped me online and Edgar helped me in the store. Made the process very simple. More
by dlombo11
August 30, 2022
Our salesman Charles Diaz was great! He was very knowledgeable and took the time to explain all of the features of our new Atlas. We would definitely recommend Charles and City VW to our He was very knowledgeable and took the time to explain all of the features of our new Atlas. We would definitely recommend Charles and City VW to our friends and family. More
by Connie
Employees Worked With
John Gordon, Ernie Quezada, Charles Diaz
August 30, 2022
Charles Diaz and Diego was really very helpful in purchasing my first car in US and it was a very smooth process as a new comer in US. Also they went one step a head in setting up my insurance and iP purchasing my first car in US and it was a very smooth process as a new comer in US. Also they went one step a head in setting up my insurance and iPass for my car to ensure my safe way back to home More
by Shanmuga
Employees Worked With
Erick Schneuker, Charles Diaz, Diego Fernandez
August 30, 2022
Laura was great! We knew what we wanted and she delivered. She wasn't too pushy and she made sure to communicate with us throughout the process. We knew what we wanted and she delivered. She wasn't too pushy and she made sure to communicate with us throughout the process. More
by jverdaguer
August 28, 2022
Second purchase with City. It was a fast and relatively fair experience. Would recommend to others for a no hassle purchase. It was a fast and relatively fair experience. Would recommend to others for a no hassle purchase. More
by tussing
August 27, 2022
Luis and the whole team took great care of us and made the car buying experience painless and easy! We love our new iD4 and are so happy to be part of the EV world now. Thank you, City Volkswagen! the car buying experience painless and easy! We love our new iD4 and are so happy to be part of the EV world now. Thank you, City Volkswagen! More
by gtrgirl
Employees Worked With
John Gordon, Luis Gonzalez
