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City Volkswagen of Chicago
Chicago, IL
3,762 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,762 reviews
July 30, 2022
Eddy Valladez was awesome in buying our used car. He was very fair and reasonable and professional, unlike the other dealer I visited. Professional and thorough He was very fair and reasonable and professional, unlike the other dealer I visited. Professional and thorough More
by SFO
Employees Worked With
Eddie Valadez
July 30, 2022
Excellent service, very professional, highly recommended. . Laura was very attentive and helpful…. Great people to do business with… . Laura was very attentive and helpful…. Great people to do business with… More
by Erick
Employees Worked With
July 30, 2022
Came in to see what was in stock with nothing much in mind. I ended up with a white tigan! I loved Ray Cotto & Scott, cannot recommend them enough! Very patient and hard working, willing to help me get a mind. I ended up with a white tigan! I loved Ray Cotto & Scott, cannot recommend them enough! Very patient and hard working, willing to help me get a great deal! More
by Socdianne
Employees Worked With
July 29, 2022
I had such an amazing experience here. Everyone there was so lovely. Laura was absolutely amazing to work with. Everyone there was so lovely. Laura was absolutely amazing to work with. More
by Samantha Doyle
Employees Worked With
July 29, 2022
Edgar was great with us! Awesome person to do business with! His patience is over 100! Thank you so much! Awesome person to do business with! His patience is over 100! Thank you so much! More
by mariaa919
Employees Worked With
July 28, 2022
A very comfortable place to buy a car. Anthony was happy to explain all the features of the car I was interested in and never made me feel pressured. I don't buy cars very often, so I appr Anthony was happy to explain all the features of the car I was interested in and never made me feel pressured. I don't buy cars very often, so I appreciated that everything was clear every step of the way. Every staff member I interacted with was friendly and enthusiastic. More
by Susan
Employees Worked With
Anthony Grassini
July 28, 2022
The people here took really good care of me. Huge shout out to luis and laura for taking great care of me.If you need a car definitely come check them out. Huge shout out to luis and laura for taking great care of me.If you need a car definitely come check them out. More
by Bryson.mahoney
July 22, 2022
Great experience with Alex this evening buying a new 2022 VW Atlas. Was very direct and transparent and answered all of our questions. Appreciated his sense of humor as well and would recommend him and the r VW Atlas. Was very direct and transparent and answered all of our questions. Appreciated his sense of humor as well and would recommend him and the rest of the staff at City VW for buying a new/used car. More
by steven1han
Employees Worked With
Alex Paszkowski
July 22, 2022
I recently bought a 2019 Jetta from Charles. He was great to work with and was able to get me into the price range I needed. Charles was super helpful with all of the coordination. He helped get He was great to work with and was able to get me into the price range I needed. Charles was super helpful with all of the coordination. He helped get my trade in to the dealership and followed up to make sure everything was okay with the car I bought. Highly recommend working with Charles if you're looking to get a new car! More
by NamiBhatt
Employees Worked With
Charles Diaz
July 21, 2022
The City VW team that included Laura, Eric, Ernie, Angie, and the ladies in Service-Reception made car buying easy! I found them to be knowledgeable, personable, and straight-forward. I would highly recomme and the ladies in Service-Reception made car buying easy! I found them to be knowledgeable, personable, and straight-forward. I would highly recommend City VW of Chicago. More
by Iridescence
