City Volkswagen of Chicago

After using KBB to estimate my car for sale, Eddie followed up with me and made the whole process easy and low pressure. followed up with me and made the whole process easy and low pressure. More

Laura was absolutely amazing to work with. We ended up getting 2 cars! She listened to what we wanted/needed and helped us strategies on how to get there. We ended up getting 2 cars! She listened to what we wanted/needed and helped us strategies on how to get there. More

Charles Diaz was amazing he made us feel comfortable in the purchase we were making and was well informed about the vehicle we were about to purchase. We left with a 2022 Atlas! the purchase we were making and was well informed about the vehicle we were about to purchase. We left with a 2022 Atlas! More

We had a wonderful experience working with Luis. The process was stress-free and pleasant. He was able to find me a vehicle that suited my needs. Luis was responsive and extremely knowledgeable, no The process was stress-free and pleasant. He was able to find me a vehicle that suited my needs. Luis was responsive and extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Thank you, Luis!! More

Clean location. Staff Edgar and David were professional, friendly, and quick. In a time where getting a car is hard, this process was pretty easy at this dealership. Staff Edgar and David were professional, friendly, and quick. In a time where getting a car is hard, this process was pretty easy at this dealership. More

Charles was a absolute blessing. Helped me get a 2020 Jetta, extremely helpful and understanding. Highly recommend if you are new to financing a car or new to car shopping at all. Helped me get a 2020 Jetta, extremely helpful and understanding. Highly recommend if you are new to financing a car or new to car shopping at all. More

Excellent service, I would highly recommend coming to Laura. She was knowledgable, professional and friendly. Laura. She was knowledgable, professional and friendly. More

Great service, great employees, great location. Definitely recommend to people in the Chicagoland area. Luis was excellent. Makes customers feel welcome and relaxed. Makes you feel like a friend. V Definitely recommend to people in the Chicagoland area. Luis was excellent. Makes customers feel welcome and relaxed. Makes you feel like a friend. Very good worker and very nice man. More

I had done significant research before contacting the dealer, so was pretty sure that I wanted a Tiguan or Taos. I emailed Laura Torres, who responded to me immediately to set up an appointment. She al dealer, so was pretty sure that I wanted a Tiguan or Taos. I emailed Laura Torres, who responded to me immediately to set up an appointment. She also managed my expectations by advising that the inventory was selling very fast so the car I was interested in online may have been sold. We scheduled a time, and I went to discuss my options. Laura gave me her undivided attention, test drove both vehicles with me, showed all the stylistic differences between the trim levels, and while we talked and looked at the options, her sales manager Eric was able to locate a car with the specific color and trim level I wanted. It was ordered and would be arriving within the month. Laura kept me apprised of the delivery time, and when the vehicle arrived on her day off the sales manager called me to set up a pick up time. The day of the pickup I was able to arrive early, work to get financing straightened out, and when the car arrived the staff detailed it and it was ready to go. Overall re: Laura Torres…Great communication, fair pricing, excellent product knowledge, and a willingness to listen to the customers needs and wants. More

Charles Diaz & Luis Gonzalez A tag team duo if I may say so myself! 10 starts for these two! They both made sure my boyfriend & I were taken care of. We are both very happy with the sales experience & of so myself! 10 starts for these two! They both made sure my boyfriend & I were taken care of. We are both very happy with the sales experience & of course! VERY happy with our 2021 BMW X4 More