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City Volkswagen of Chicago

Chicago, IL

5.0
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,760 reviews

June 13, 2022

The staff made my experience with this dealership awesome! I was so please to work with Eddie Valadez. He was easy going and fun to talk with. He also seemed quite knowable and was able to answer all More

by reginalevander1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Valadez
Jun 15, 2022 -

City Volkswagen of Chicago responded

I am happy to hear you had a wonderful experience. It is a pleasure to assist you and we would be thrilled to have you back anytime. Take care.

June 11, 2022

Joey Valicento was a dream to work with. He is friendly, knowledgeable and has made my first new car purchase comfortable and painless. I hope to work with him in the future. More

by amyrcruz87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Valicento
Jun 13, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to leave us a rating. I am so happy to hear that our team was able to assist you. We look forward to serving you in the future.

June 10, 2022

I can honestly say I had such a great experience at City Volkswagen of Chicago, primarily because of Sales Associate, Joey Valicento. He's been so helpful and fun to work with. I appreciate his open communi More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Valicento
Jun 13, 2022 -

City Volkswagen of Chicago responded

Hi Christina, we appreciate the kind words and are glad we could provide you with a positive experience.

June 04, 2022

Very easy and honest conversation while going through the process to purchase a car. Thank you for making it stress free! More

by Fs.young
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

City Volkswagen of Chicago responded

Thank you so much for your 5-star review! I will share this with our team to let them know to keep up the amazing work.

June 04, 2022

David was very pleasant and made things go very smoothly. My brother and I walked in and he was patient and very kind. I appreciate how comfortable he allowed us to feel. I would definitely reccomend David b More

by Gaby1104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz
Jun 06, 2022 -

City Volkswagen of Chicago responded

Thank you so much for leaving us an amazing review. We are glad to hear you had a positive experience at our dealership.

June 03, 2022

They had a particular car I wanted. I drove in from Michigan to purchase it. Communication from John and Diego Before I arrived was great. George was incredibly helpful on site that day More

by Blodgett.andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Skoubis, John Gordon
Jun 03, 2022 -

City Volkswagen of Chicago responded

Thank you so much for leaving us an amazing review. We are glad to hear you had a positive experience at our dealership.

June 03, 2022

I was greeted politely by the team at City Volkswagen of Chicago. My sales associate, David Ramos, took me immediately to review my car. He was kind enough to let me take it for a test drive. My car was pro More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ramos (5 stars) , Alex Paszkowski
Jun 03, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 03, 2022

I worked with Eddie Valadez to sell a vehicle through Kelly Blue Book. It was a complicated issue because it was my daughter's vehicle and while she lives in Chicago, I do not live in Illinois. Eddie wa More

by pomeara
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Valadez
Jun 06, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 02, 2022

Charles Diaz was fantastic! He gave us an excellent overview of the car that we test drove and was able to answer all our questions with ease. We ended up getting a great deal o More

by mackenziegreene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Diaz
Jun 02, 2022 -

City Volkswagen of Chicago responded

We appreciate the kind words and are glad we could provide you with a positive experience.

June 01, 2022

I worked with Charles Diaz, he was very knowledgeable about the features of the vehicle and very informative. He was professional and prompt. Thank you, Charles, for making my purchase go smoothly. More

by Carmen W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Diaz
Jun 01, 2022 -

City Volkswagen of Chicago responded

Hi Carmen, your feedback is highly appreciated. Thank you so much for the review.

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