City Volkswagen of Chicago

Charles was not only knowledgeable about the features added to the car we were looking at; he gave us ample room to test drive; ask a zillion questions and clarify what was available to us with certain p added to the car we were looking at; he gave us ample room to test drive; ask a zillion questions and clarify what was available to us with certain packages. Very personable - highly recommend! More

By far the best customer service I have received! Laura was an attentive listener, she was never pushy, and made sure she found the perfect car that exceeded all my expectations. Laura was an attentive listener, she was never pushy, and made sure she found the perfect car that exceeded all my expectations. More

Good customer service, friendly, honest, hard workers for my business and getting the deal done my business and getting the deal done More

Overall, we had a really smooth and easy experience at City VW of Chicago. We didn't feel any pressure to buy at all. George was our guy, and he was so great! He was patient and answered all of your quest City VW of Chicago. We didn't feel any pressure to buy at all. George was our guy, and he was so great! He was patient and answered all of your questions. We went there to strictly test drive a Tiguan, but were really put at ease by George and his knowledge of the car. We test drove other brands, but we came back because we knew George would take care of us. Went in a couple of days later and purchased the vehicle. George walked me through every step. Smooth and easy. Shout out to Ernie as well in the finance department. Will go back! Thanks George for a great sales experience. More

thank you ray and george for being helpful and friendly in securing me my 2022 Tiguan! in securing me my 2022 Tiguan! More

The dealership was really helpful and informative. The staff had great customer service. Will buy from here again. The staff had great customer service. Will buy from here again. More

Had a wonderful experience! The whole experience was hassle free, Luis worked with me every step of the way and was in constant contact. The whole experience was hassle free, Luis worked with me every step of the way and was in constant contact. More

Anthony was very knowledgeable, friendly, and easy to work with. I would recommend him highly! work with. I would recommend him highly! More

Luis Gonzalez is an excellent ! We so appreciate his time and knowledge. We are very happy with our purchase. We so appreciate his time and knowledge. We are very happy with our purchase. More

Very good experience… AGAIN! We all have a guy for something. My guy is Edgar Anaya. I have multiple cars from this guy. He knows his Volkswagens. Answers questions at the drop o We all have a guy for something. My guy is Edgar Anaya. I have multiple cars from this guy. He knows his Volkswagens. Answers questions at the drop of a dime. He has always addressed my needs and as a result I drive off happy. This time I got a Tiguan SEL RLine…. Oof! Sexy car! The signing part is fast and easy. I always get Ernie and he’s super nice. Knowledgable about the warranty. Explained the whole contract in detail and made sure I was satisfied. Overall the dealership is great. It’s obviously managed by people who care about the brand and in my opinion have ensured that that everyone from the porters to the service guys are well trained. Smiles+courtesy+knowledge=a good dealership I recommend City VW. More