City Volkswagen of Chicago

Leased a new ID.4. The sales and finance team was very pleasant and easy to work with. Speedy, too. If the service department treats us the same way I anticipate we'll be long time customers at City Volks pleasant and easy to work with. Speedy, too. If the service department treats us the same way I anticipate we'll be long time customers at City Volkswagen. More

Very great place to purchase a vehicle. I came from out of state to purchase it. Edgar was the one who helped us out and he helped us get everything done and out the door within a few hours and even payed of state to purchase it. Edgar was the one who helped us out and he helped us get everything done and out the door within a few hours and even payed for our parking. Highly recommended. More

Luis was awesome to me and my husband was very helpful and very detailed with everything will definitely be coming back to get a new car for my self and very detailed with everything will definitely be coming back to get a new car for my self More

Marcus did a great job jumping into a solution when Alex decided not to show up for a confirmed appointment. Marcus brought back my happy morning by showing me a First class Customer service example. Every decided not to show up for a confirmed appointment. Marcus brought back my happy morning by showing me a First class Customer service example. Every question was answered in full and every explanation was given with courtesy and professionalism. It is the best time buying a car (it is my fifth time here). From offering help before being asked to a ride to the bank or to pairing my phone, he is a great employee to keep, empower and promote when time comes. Also Jenniffer at credit. What a great job walking me through the long paperwork and many times boring process. Thank you! More

This was hands down the best car buying experience ever. The moment you walk in you feel like you’re in this beautiful high end showroom. Five star customer service! Luis’s excellent easy going professio The moment you walk in you feel like you’re in this beautiful high end showroom. Five star customer service! Luis’s excellent easy going professionalism made the experience even better. He made sure my car was immaculate and ready to be picked up the next day. Thank from Jorge R and Lee! More

Great dealership. Worked with Marcus who was super easy to communicate with and helped us every step of the way. Would highly recommend buying and servicing from City VW. to communicate with and helped us every step of the way. Would highly recommend buying and servicing from City VW. More

City Volkswagen changed my feelings about car buying. They made the process very transparent and easy to understand. Marcus Carnes and Jennifer Stewart are my family now! They made the process very transparent and easy to understand. Marcus Carnes and Jennifer Stewart are my family now! More

Marcus was very helpful and got me everything I needed quickly and efficiently. Answered all of my questions and didn't push anything unnecessary. Great experience! quickly and efficiently. Answered all of my questions and didn't push anything unnecessary. Great experience! More

Alex P is the best! He is incredibly knowledgeable, friendly, and genuinely cares about his customers. I highly recommend Alex and City VW if you are in the market for a car. friendly, and genuinely cares about his customers. I highly recommend Alex and City VW if you are in the market for a car. More

Phenomenal buyer experience here. Eddie Martinez was straightforward, honest, human, without the old-school sales dance. They met my numbers. It was easy, refreshing, done. He even moved my stuff from o straightforward, honest, human, without the old-school sales dance. They met my numbers. It was easy, refreshing, done. He even moved my stuff from old car to new one while I was w/ finance signing the deal. More