Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,764 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,764 reviews
December 22, 2020
Laura Torres is AMAZING. The feeling that I got from THIS YOUNG LADY I FELT LIKE FAMILY!!! My wife and I went in to buy one car for her and we both walk out with vehicles. She did EVERYTHING TO GET US T THIS YOUNG LADY I FELT LIKE FAMILY!!! My wife and I went in to buy one car for her and we both walk out with vehicles. She did EVERYTHING TO GET US THE VEHICLES WE WANTED AND FIT OUR BUDGET. She deserve 10 stars out of 5!!! More
by JustinW82
December 21, 2020
The most efficient car buying experience we've ever had. Impressive combination of aggressively priced vehicles with a professional staff that creates a tremendous value. Impressive combination of aggressively priced vehicles with a professional staff that creates a tremendous value. More
by Chris
Employees Worked With
Marcus Carnes , Ernie Quezada
December 21, 2020
Marcus Carnes by far the best sales representative I ever experienced. He very knowledgeable about the vehicles he showing us. He was very honest which is very important to me. experienced. He very knowledgeable about the vehicles he showing us. He was very honest which is very important to me. More
by Martezj25
Employees Worked With
Marcus Carnes
December 19, 2020
En mi experiencia con la agente de ventas LAURA V. TORRES exelente servicio muy amable y muy flexible al mostar Los vehiculos exelente trato desde el inicio hasta el final ... exelente servicio muy amable y muy flexible al mostar Los vehiculos exelente trato desde el inicio hasta el final ... More
by Araceli huerta
Employees Worked With
December 19, 2020
Enrique was so easy to work with and was extremely patient while assisting me in buying my car. He’s awesome! The entire team was amazing and I would highly recommend this dealership and I will be a patient while assisting me in buying my car. He’s awesome! The entire team was amazing and I would highly recommend this dealership and I will be a loyal customer. More
by michelle Zell
Employees Worked With
Enrique Garibay
December 16, 2020
Just bought a Golf here. I was helped by Enrique and he was very easy to deal with, answered all my questions, and gave helpful guidance. Checked out prices at a couple different Volkswagen dealerships and was very easy to deal with, answered all my questions, and gave helpful guidance. Checked out prices at a couple different Volkswagen dealerships and City Volkswagen had the best price and best financing rate. Overall great car buying experience. More
by jpkell05
Employees Worked With
Enrique Garibay, Jennifer Stewart
December 16, 2020
Alex was very enthusiastic and very polite throughout the whole process! He was very helpful and understanding to our needs and budget. Definitely would recommend City Volkswagen of Chicago as long as they g whole process! He was very helpful and understanding to our needs and budget. Definitely would recommend City Volkswagen of Chicago as long as they go see Alex!! More
by Jesslola
Employees Worked With
Alex Paszkowski
December 15, 2020
My daughter and I had an excellent no hassle sales experience with Edgar as our Sales Associate. Edgar is very knowledgeable of the VW products and a pleasure to work with. Thanks Edgar for all of yo experience with Edgar as our Sales Associate. Edgar is very knowledgeable of the VW products and a pleasure to work with. Thanks Edgar for all of your help! More
by GCHI2550
Employees Worked With
December 15, 2020
Can't say enough good things about our experience here. Marcus and Erick were attentive and professional from the start. Highly recommend buying here! Fantastic. Marcus and Erick were attentive and professional from the start. Highly recommend buying here! Fantastic. More
by elevin612
Employees Worked With
Marcus Carnes and Ericks Scheukner
