City Volkswagen of Chicago

Overall The Service Were Great They Treat Us Well. Answered All Questions That Needed To Be Answered Although It Took A While But We Got Mission Accomplished. That Was The Goal! Thank Again Answered All Questions That Needed To Be Answered Although It Took A While But We Got Mission Accomplished. That Was The Goal! Thank Again More

Marcus Carnes was very helpful, courteous and responsive to questions and concerns. He is open to being contacted with questions or problems about the car or transaction. He seems to know the vehicles well to questions and concerns. He is open to being contacted with questions or problems about the car or transaction. He seems to know the vehicles well and is able to explain their features. The last step of the purchasing process was a bit confusing because Marcus was unexpectedly called away on an errant. It would be helpful to itemize the UCI fee on the purchase agreement, in order to avoid confusion about the final price. More

Don’t waste your time visiting this dealer.A lot of miscommunication and they tried to make feel so uncomfortable!!!!!They almost told me that I was lying !!!So sad miscommunication and they tried to make feel so uncomfortable!!!!!They almost told me that I was lying !!!So sad More

Alex made the entire buying process hassle free. I never felt like I was being pressured into making a purchase or into doing something I wasn’t sure of. I drove over 3 hours away from Woodville, OH and I d felt like I was being pressured into making a purchase or into doing something I wasn’t sure of. I drove over 3 hours away from Woodville, OH and I don’t regret taking the drive since this was the best car buying experience I’ve ever had. So if your in the market for buying a pre-owned or nev vehicle I recommend giving Alex at City Volkswagen of Chicago a chance!! More

Great experience, second car I have bought from them. Eddie was easy to work with. It was a quick process. Great car at a great price. The best dealership in the city. Eddie was easy to work with. It was a quick process. Great car at a great price. The best dealership in the city. More

I had a great experience at City VW! They were straight forward with pricing and did not try to oversell me on any bells and whistles we did not need. They were no nonsense in a good way - I highly recomme forward with pricing and did not try to oversell me on any bells and whistles we did not need. They were no nonsense in a good way - I highly recommend working with Dan Brasil and Laura! More

I went to City VW to purchase a car because the service department treated my mom very well. My husband and I worked with Edgar. He was friendly and made the car buying experience transparent and easy inst department treated my mom very well. My husband and I worked with Edgar. He was friendly and made the car buying experience transparent and easy instead of frustrating. More

Ray was great. He was very helpful and nice throughout the whole process. He worked with us to find a great price and outside of the test drive it only took about 2 hours to walk out with a car. Great guy the whole process. He worked with us to find a great price and outside of the test drive it only took about 2 hours to walk out with a car. Great guy. More

Just bought a pre owned Honda the other day and I can't say enough positive things about Ray Cotto & the manager Dan Brazil! Ray facilitated the sale and I'm incredibly appreciative of his transparency and say enough positive things about Ray Cotto & the manager Dan Brazil! Ray facilitated the sale and I'm incredibly appreciative of his transparency and willingness to make the sale process as painless as possible. Ray and Jennifer both stayed late after hours to get the sale across the finish line and I'm incredibly appreciative of their efforts! Bottom line: great service and phenomenal place to buy a car! More

Great experience working with Marcus and Erick! They were friendly and honest during the whole experience. I left today’s visit with a 2021 Tiguan that best fit me and my budget. friendly and honest during the whole experience. I left today’s visit with a 2021 Tiguan that best fit me and my budget. More