Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,767 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,767 reviews
October 15, 2020
Ray Cotto was great! We sat down with him and told him what we were looking for and our budget. He listen - said I will be right back and the next thing we knew we had the vehicle we wanted. Painless! what we were looking for and our budget. He listen - said I will be right back and the next thing we knew we had the vehicle we wanted. Painless! More
by kathy
October 15, 2020
Marcus Carnes our salesman was amazing super friendly and down to earth! Our overall experience with the entire staff was stress free! Thanks to all! down to earth! Our overall experience with the entire staff was stress free! Thanks to all! More
by bshaybears
Employees Worked With
Marcus Carnes , John Gordon, Ernie Quezada
October 12, 2020
Had a great experience picking up a 2018 Tiguan from City VW of Chicago. We felt very much at ease the entire time. Special shout out to our sales reps Mike J and John. VW of Chicago. We felt very much at ease the entire time. Special shout out to our sales reps Mike J and John. More
by Thomas B
Employees Worked With
Michael Jatkowski, John Gordon, Jennifer Stewart
October 11, 2020
It's the first time I'm buying a car in the US and it has been an extraordinary experience. Eddie Martinez seller in VW City of Chicago is a very polite and calm guy , he will help you with whatever you nee been an extraordinary experience. Eddie Martinez seller in VW City of Chicago is a very polite and calm guy , he will help you with whatever you need, I strongly recommend you More
by Ardit Ukmata
Employees Worked With
Ernie Quazada very good Finance officer., Ernie Quezada, Eddie Martinez
October 11, 2020
Ray Cotto made the experience of purchasing a CPO Golf Alltrack very easy and pleasant. He answered my many research questions---he's very well informed about this model---and gave he me all of the time Alltrack very easy and pleasant. He answered my many research questions---he's very well informed about this model---and gave he me all of the time and information I needed to make a good decision. Ray is highly recommended if you are in the market for a new or CPO-warrantied Volkswagen. More
by BTaylor
October 10, 2020
Luis was amazing! My experience there was wonderful! They got me the car I wanted after hunting for so long! I couldn’t be more happy with the service I received . got me the car I wanted after hunting for so long! I couldn’t be more happy with the service I received . More
by riveramariah31
Employees Worked With
Luis Gonzalez
October 10, 2020
I had a great experience working with Michael Jatkowski today when buying a car. Michael quickly picked up on what was important to us and what was not. Got us in and out as quick as possible with excellen today when buying a car. Michael quickly picked up on what was important to us and what was not. Got us in and out as quick as possible with excellent service. More
by Vdecrow
Employees Worked With
Michael Jatkowski
October 09, 2020
Marcus was the greatest most personable man I had to the pleasure of talking to. He really sold me into the idea of buying a card I might never even thought about. No thing bad to say about him. He’s an ama pleasure of talking to. He really sold me into the idea of buying a card I might never even thought about. No thing bad to say about him. He’s an amazing dude More
by Nickvanatta2
Employees Worked With
Other Employees :
Haley Crawford, John Gordon, Richard Ruiz, Ernie Quezada, Dan Brasil, Malcolm Gamble, Luis Gonzalez
October 09, 2020
Would 100% recommend going here to purchase a vehicle. Ask for Laura in sales, you wont regret it! 2nd time going to this dealer & their service never disappoints. Will be back for future vehicles. Ask for Laura in sales, you wont regret it! 2nd time going to this dealer & their service never disappoints. Will be back for future vehicles. More
by Franco M.
Employees Worked With
