City Volkswagen of Chicago

Edgar Anaya was great and really easy to work with. He was friendly and we spoke a few times before I came into the dealership. When I finally came in, he had found just what I wanted. was friendly and we spoke a few times before I came into the dealership. When I finally came in, he had found just what I wanted. More

Ray and Dan helped me find the car of my dreams and made the process super easy and understanding! Thank you so much, I’ll be sure to recommend to friends in the future! the process super easy and understanding! Thank you so much, I’ll be sure to recommend to friends in the future! More

We had a great experience working with City Volkswagen of Chicago, John and Marcus. They were flexible with our busy schedule and worked with us to close a great deal before we even stepped foot in the door. Chicago, John and Marcus. They were flexible with our busy schedule and worked with us to close a great deal before we even stepped foot in the door. More

Best Dealership Ever! 10/10 would recommed it to a family or friend, staff was very passionate for helping me out with my request and tailored a great offer wrt my needs. or friend, staff was very passionate for helping me out with my request and tailored a great offer wrt my needs. More

This is my second purchase at City Volkswagen. Great experience from start to finish. Both Enrique and Marcus were true professionals, answering all our questions and making the whole process enjoyable. experience from start to finish. Both Enrique and Marcus were true professionals, answering all our questions and making the whole process enjoyable. Great service.! More

This was my first time buying a car, at no point did i feel confused or unwelcome. Everyone that helped me was intuitive and walked me through all the steps to walking out with my first vehicle purchase. feel confused or unwelcome. Everyone that helped me was intuitive and walked me through all the steps to walking out with my first vehicle purchase. I will recommend to anyone and everyone Thank you! More

I am extremely appreciative of all the hard work and perseverance shown by Luis and John. There are no words that can express my gratitude and overwhelming happiness. Thank you so much for everything! perseverance shown by Luis and John. There are no words that can express my gratitude and overwhelming happiness. Thank you so much for everything! More

Words cannot express how much I appreciate the service, kindness and genuine concern in making sure all my questions were answered, and my anxieties put to rest. I came in full of research and with a kindness and genuine concern in making sure all my questions were answered, and my anxieties put to rest. I came in full of research and with a heavy heart, hoping I wouldn't somehow get scammed into another bad purchase. This is so not the case. From the 1st phone call I made inquiring about a 2010 Honda CR-V John Gordon, the sales manager answered all my questions, no matter how trivial with patience and kindness. I made an appt to come in the same day and Ray was my initial salesman. I felt as though I was greeted by a family member. He was funny and gave me great information about the vehicle during the test drive. I stated I needed to see under the car as well as under the hood and he said it wouldn't be a problem at all. While we waited for an available mechanic Ray was called away for an emergency. LUIS GONZALEZ became my new salesman and I couldn't be happier. He is so personable, knowledgeable and positive. He sat in the car and turned on different things while i looked under the hood and listened for loose belts, looked for anything out of place, leaks or anything shaking or rattling that shouldn't be. Not once did he show frustration or impatience. We shared family stories while waiting at different stages of the purchase. When I thought things may not go my way he knew exactly what to say to keep me uplifted and hopeful. The service manager, Javier walked me with a flashlight under the car, combing through every part, answering every single question. And last but not least, Ernie! The finance guy wrapped up the whole experience with a "bow" lol. This team works like a well oiled machine. I highly recommend this dealership. Thank you for a wonderful experience. More

Had a wonderful experience at City Volkswagen of Chicago. Ryan Lundahl assisted with helping me trade in my vehicle and finding the right new car for me. This was my first time buying a new car/purchasing a Ryan Lundahl assisted with helping me trade in my vehicle and finding the right new car for me. This was my first time buying a new car/purchasing a car from a dealership and Ryan helped me through every step of the process and answered all my questions. More

Marcus helped myself and my partner pick out a new (used) car— he made the process quick, easy, and as painless as you can expect from buying a car (which is to say it’s never all that pleasant, but consider car— he made the process quick, easy, and as painless as you can expect from buying a car (which is to say it’s never all that pleasant, but considering those expectations...). Thoroughly recommend! More