
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,769 reviews
The best employees and service they answered all my questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! More
Came to buy a Tiguan at city be of Chicago and of course they didn’t disappoint thank you Ray Kim and Clemente for hooking me up. they didn’t disappoint thank you Ray Kim and Clemente for hooking me up. More
Very professional,helpful I would definitely recommend anyone I know to city vw of Chicago anyone I know to city vw of Chicago More

Really appreciated the dedication to make sure that I was going home with the car that was made for me! going home with the car that was made for me! More
Laura was great! She was patient and got all our questions answered. Great customer service from the whole team. She was patient and got all our questions answered. Great customer service from the whole team. More
I just want to thank Ray Cotto and Edgar for all their work and help getting me into a new VW. They patiently worked with me even though I was on the fence of getting something new. Looked at 4 different work and help getting me into a new VW. They patiently worked with me even though I was on the fence of getting something new. Looked at 4 different VW and finally landed in my dream car Atlas Cross Sport fully loaded. Got me within my price range and hooked me up. I truly appreciate these guys and their patience with me. More
Juan was very informative about the Atlas and answered all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas More
Justin, Laura, and Evelyn are hands down the best at City Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing m Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing my second car through them (she helped me with my first as well). And Evelyn made the financial process flawless and efficient especially after a long day. I will never go anywhere else; I can't say enough good things about them! More
How amazing was this experience! I tagged along with my aunt who was in search of her dream car. It was her first time looking and David Hernandez made her experience as smoothly and I tagged along with my aunt who was in search of her dream car. It was her first time looking and David Hernandez made her experience as smoothly and easy as possible. It was like talking to a family member. He made us feel so comfortable and explained every single step with confidence. We walked away with her dream car and nothing but smiles on our faces. If ever need be we will be back and we will ask specifically for David! Amazing experience More
David Alcaraz was professional and helpful during the purchasing process! Very knowledgeable about the car and answered all my questions purchasing process! Very knowledgeable about the car and answered all my questions More