City Volkswagen of Chicago

Great dealership! My family and I purchased two cars from JP in the last year. We enjoyed working with him- very helpful, friendly, and knowledgeable. Would gladly purc My family and I purchased two cars from JP in the last year. We enjoyed working with him- very helpful, friendly, and knowledgeable. Would gladly purchase from this dealership again! More

Very good experience We drove from far to decide if we want to buy a certain car in the Autobarn. Ray was delegated to take care of us. He was very professional, knowledge We drove from far to decide if we want to buy a certain car in the Autobarn. Ray was delegated to take care of us. He was very professional, knowledgeable and friendly. In his thoughtfulness even helped us to find nearby a good place for lunch to not prolong the process. We checked several cars and Ray was very keen to help us to find the best fit. It was pleasure to work with him. We got full tank of fuel from him for safe trip home :) More

Coming from someone who had HEART SURGERY😁 I love this place, the great personalities in the SALES department, SERVICE department, the MECHANICS, WHOEVER PICKS UP THEIR phones with customer se I love this place, the great personalities in the SALES department, SERVICE department, the MECHANICS, WHOEVER PICKS UP THEIR phones with customer service, the Ladies in the service area, the Men in the service area including Justin, the people who bring you your keys, clean the car, the Sales Manager Sam, all the way to the man who sold me my first Volkswagen... Malcolm! Let’s talk about Malcolm🤔 this man assisted MY elderly father into the car, before ME 😂.! He almost beat me to assist my mother, he was that courteous! He knows these cars, I learned HOW to drive my car with the test drive with this guy wisdom. He’s honest, smart, professional, and his personality is A+ as well as everyone in this place that I didn’t want to leave 😂 they have the amenities for their customers! 🍎 WiFi 📺 🖥 EVEN PHONE CHARGERS PEOPLE 🤐 📚 and the place is CLEAN. This is coming from someone who had a blood clot in their neck, and superior vena cava ( The second largest vein in the human body) no STRESS AT ALL! It felt great being there honestly. To the GM that I never met, great job keeping the place with a positive vibe; it’s appreciated by my family and I greatly! Great personalities, environment, service and sales from the place! Volkswagen needs to put these people in a commercial 😂 I’m serious though...thanks again, it’s always been a great experience at this dealership! Thanks again Malcolm, you made the experience possible from the start, from the first handshake and being patient with me carefully explaining the car thoroughly! More

Great no hassle car buying experience. Emailed dealership with Tiguan specs I wanted. They found the exact car in one day and told me the price they could sell it for, which was 6k less th Emailed dealership with Tiguan specs I wanted. They found the exact car in one day and told me the price they could sell it for, which was 6k less than MSRP. Showed up and sat down with Edgar..... everything was exactly as promised and I was out the door in less than an hour. Great no hassle experience......I haven't had a VW since my 1st car, and I'm looking forward to this one lasting as long and being as reliable as that one was. More

Excelance It was very nice Experience from sales Malcom up to the finance Mark. Lots of information and no back and fort , most important honesty. We will come It was very nice Experience from sales Malcom up to the finance Mark. Lots of information and no back and fort , most important honesty. We will come back again. More

Quick and efficient I saw a passat online and requested more information and was contacted within 10 minutes. I went and saw the car the same day and Ryan Lundahl ended u I saw a passat online and requested more information and was contacted within 10 minutes. I went and saw the car the same day and Ryan Lundahl ended up taking the time to show me three different Passats till I found the perfect one for me. Ryan went above and beyond to help me find the right car for me. More

Very good experience. Ryan our salesperson was great. We asked tons of questions, over 2 visits. He took the time to answer all or questions honestly. I never felt pressure Ryan our salesperson was great. We asked tons of questions, over 2 visits. He took the time to answer all or questions honestly. I never felt pressured. He worked with us to get the car we wanted in our price range. Working with Mark in Finance was also very easy. More

Good Overall Experience A bit of a wait after deciding on a car to get it paid for but the salesman David Campos was very helpful and made the rest of the process good A bit of a wait after deciding on a car to get it paid for but the salesman David Campos was very helpful and made the rest of the process good More

Professional and fun car shopping experience Ryan Lundahl reaches out to me promptly after I requested a test drive online. Met next day, told him my needs and he assisted me in finding my perfe Ryan Lundahl reaches out to me promptly after I requested a test drive online. Met next day, told him my needs and he assisted me in finding my perfect car More