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City Volkswagen of Chicago
Chicago, IL
3,798 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,798 reviews
May 22, 2019
Love my new car!!! If I could give Ray 10 stars I would! He made our car buying experience so easy and painless. I wish everyone was as courteous, friendly, and profes If I could give Ray 10 stars I would! He made our car buying experience so easy and painless. I wish everyone was as courteous, friendly, and professional as Ray! Ray and Sam definitely gave us a great deal on our 2019 Tiguan, even threw in a remote starter at no extra cost! Ray and Sam definitely went above and beyond our expectations! More
by Jenny Luna
May 21, 2019
Vw Family Anthony and Ray They really know how to take care of me and were I needed to be with my monthly payment. Thank you #1 Anthony and Ray They really know how to take care of me and were I needed to be with my monthly payment. Thank you #1 More
by Noel
May 19, 2019
Ray made the process easy Ray helped me chose a car in my budget and helped me sign up for car insurance. I did not feel any pressure to purchase and the process was simple and Ray helped me chose a car in my budget and helped me sign up for car insurance. I did not feel any pressure to purchase and the process was simple and easy. I am very happy with the car buying experience and with my car, More
by Liz
Employees Worked With
May 16, 2019
Took care of me Treated me like family as soon as I walked into the door. Invited us in and asked us if we wanted water coffee tea. Already had the vehicles ready and Treated me like family as soon as I walked into the door. Invited us in and asked us if we wanted water coffee tea. Already had the vehicles ready and pulled into their garage while it rained outside. Ray cotto and Sam took care of me. More
by TDIguy
May 15, 2019
Great car buying experience. This was by far my best car buying experience. I came in and inquired about trading in my car for a used one. Ray was very professional, friendly and This was by far my best car buying experience. I came in and inquired about trading in my car for a used one. Ray was very professional, friendly and knowledgeable. He was very patient and explained how the whole process works. The staff at this dealership was also very nice and welcoming. I would definitely recommend Ray and this dealership to friends and family. More
by Ariana N.
Employees Worked With
May 14, 2019
Excellent Buying Experience I really enjoyed working with Ernie and Sam In the purchase of my car. I live about 2.5 hours away so I needed to maximize my time and they had ever I really enjoyed working with Ernie and Sam In the purchase of my car. I live about 2.5 hours away so I needed to maximize my time and they had everything ready for me. I would definitely work with them again. More
by Quadrw
Employees Worked With
Sam Lotta, Ernie Quezada
May 14, 2019
Great Car Buying Experience I was in the market for a car and came across a nice used option here. Mohammed was very helpful in completing the process, and I am very happy with t I was in the market for a car and came across a nice used option here. Mohammed was very helpful in completing the process, and I am very happy with the car so far. Thanks again More
by bluepassat18
Employees Worked With
Mohammed Ali
May 13, 2019
Thanks From the moment we walked in we felt welcomed. All the employees were very accommodating. ERNIE QUEZADA went above and beyond. He was patient, helpful From the moment we walked in we felt welcomed. All the employees were very accommodating. ERNIE QUEZADA went above and beyond. He was patient, helpful, and very knowledgeable. Thanks!!! More
by Costel
Employees Worked With
Ernie Quezada
May 13, 2019
Purchase I walked in expecting just to browse around and ended up purchasing. I guess they are good at what they do. Laura was extremely friendly and I would I walked in expecting just to browse around and ended up purchasing. I guess they are good at what they do. Laura was extremely friendly and I would recommend this dealership. More
by Gomez
Employees Worked With
May 12, 2019
Very pleased with my experience! I came in looking to buy my first car. Ray helped me right when I walked through the door. His customer service was excellent. He was personable, know I came in looking to buy my first car. Ray helped me right when I walked through the door. His customer service was excellent. He was personable, knowledgeable, and made sure I had everything I needed. I know that if I have any problems down the road with my car, I will be well taken care of. Thanks Ray! More
by Nwalk
Employees Worked With
