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City Volkswagen of Chicago

Chicago, IL

5.0
3,798 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,798 reviews

May 11, 2019

Friendly and Knowledgeable Staff I came in set on a specific Volkswagen Nolan and Ray were able to find my perfect car in a price that I was confortable financing. More

by Letyy07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

May 10, 2019

Terrible customer service Horrible customer service. It takes two days to get one email response from their internet department. When I did receive a response, my question was More

by Hellomoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Ernesto Quezada
May 08, 2019

Pleasant and efficient I couldn't have asked for a better car-buying experience. After the test-drive everything was taken care of in less than an hour. Ray was honest about More

by konradw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

City Volkswagen of Chicago responded

We appreciate you taking the time to write this great review. Pleasant and efficient visits are what we aim for, so it is pleasing to hear that Ray took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

May 06, 2019

Great Experience I had low expectations going into the car buying process, but Dan and Ernie at the Autobarn really turned that around. The process was easy, and they More

by marloyearight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Quezada, Dan Brasil
May 14, 2019 -

City Volkswagen of Chicago responded

We appreciate you taking the time to leave us this great review! Congratulations on your new vehicle and we hope to see you in the future!

May 05, 2019

Ernie Quazada got me my DREAM CAR I just wanted to say thank you to everyone at Autobarn Volkswagen. I dont believe there was a single person I didnt interact with in some way. Everyon More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Crawford, John Gordon, Ricky Espino, Richard Ruiz, Ernie Quezada, Mark Benne, Dan Brasil
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you for the positive and honest review and recommendation! We hope you enjoy your new car!

May 04, 2019

My 2018 Launch edition Atlas I cane to the city autobarn in chicago and Mohammed Greeted me and was very respectful and honest from beginning to end he was able to answer all the More

by ElectricianKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali, Mark Benne, Dan Brasil
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you for the great review and recommendation! We hope you enjoy your Atlas!

May 04, 2019

True Pro's Sam and Laura worked quickly to find the right car for me and went above and beyond to accommodate my needs and hectic schedule. They were very helpfu More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lotta
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you for your time and feedback. It makes us so happy to know that Sam and Laura were of such great assistance to you. We hope to see you again in the future!

May 04, 2019

They made it happen!!! Ernie and the rest of the Autobarn team were definitely a pleasure to deal with. Ernie was very knowledgeable and more importantly patient with the w More

by Joseanm13179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Lotta, Ernie Quezada
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us, Josean! Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.

May 02, 2019

Slow clap for these guys.. All together now Read this review and imagine a slow clap that gradually picks up in pace until we’re all wildly applauding. Because that’s what these two champs deser More

by Katiep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul "JP" Scala, Dan Brasil
May 14, 2019 -

City Volkswagen of Chicago responded

Thank you so much for your recommendation, and congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.

May 02, 2019

They found me the car I wanted. Ray was super helpful, I knew what I wanted and he was able to help me get there. He was very professional and knowledgeable and treated me with respe More

by tamaralee77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

City Volkswagen of Chicago responded

Thanks for sharing your experience with us! We are so delighted to hear about your great car-buying experience with Ray!

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