
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Friendly and Knowledgeable Staff I came in set on a specific Volkswagen Nolan and Ray were able to find my perfect car in a price that I was confortable financing. I came in set on a specific Volkswagen Nolan and Ray were able to find my perfect car in a price that I was confortable financing. More
Terrible customer service Horrible customer service. It takes two days to get one email response from their internet department. When I did receive a response, my question was Horrible customer service. It takes two days to get one email response from their internet department. When I did receive a response, my question was clearly disregarded even when providing a stock number for that particular vehicle. I’ve been actively looking for a used vehicle and was interested in a few options they have. I live quite a distance away from their location so I asked if there was room to talk price before we made a long drive out there. I had spoken to a sales manager twice regarding price negotiation and he proceeded to tell me that their vehicles are selling fast and won’t provide me incentive to make the trip out to buy a car. More
Pleasant and efficient I couldn't have asked for a better car-buying experience. After the test-drive everything was taken care of in less than an hour. Ray was honest about I couldn't have asked for a better car-buying experience. After the test-drive everything was taken care of in less than an hour. Ray was honest about the car, and about financing. I definitely feel like I got the best deal that I could reasonably expect, and with no hassle at all, from Autobarn City WV> More
Great Experience I had low expectations going into the car buying process, but Dan and Ernie at the Autobarn really turned that around. The process was easy, and they I had low expectations going into the car buying process, but Dan and Ernie at the Autobarn really turned that around. The process was easy, and they really worked hard to get us the deal we were looking for on the car we wanted. We're excited to be part of the VW family and are (already) looking forward to our next VW! More
Ernie Quazada got me my DREAM CAR I just wanted to say thank you to everyone at Autobarn Volkswagen. I dont believe there was a single person I didnt interact with in some way. Everyon I just wanted to say thank you to everyone at Autobarn Volkswagen. I dont believe there was a single person I didnt interact with in some way. Everyone was helpful, polite, courteous, friendly and all things good. I especially wanted to thank Ernie for the courtesy and kindness during the entire process. Real down to earth friendly people provide for their families by helping others get a great deal here at The Autobarn City VW. More
My 2018 Launch edition Atlas I cane to the city autobarn in chicago and Mohammed Greeted me and was very respectful and honest from beginning to end he was able to answer all the I cane to the city autobarn in chicago and Mohammed Greeted me and was very respectful and honest from beginning to end he was able to answer all the questions we had and made the process simple and easy. For anyone out there that needs a vehicle please see Mohammed he is informative and understands how to make you feel right at home. More
True Pro's Sam and Laura worked quickly to find the right car for me and went above and beyond to accommodate my needs and hectic schedule. They were very helpfu Sam and Laura worked quickly to find the right car for me and went above and beyond to accommodate my needs and hectic schedule. They were very helpful in answering questions and were an absolute pleasure to work with. I wouldn't hesitate to work with them again and highly recommend them and the fine people at Autobarn City Volkswagen! More
They made it happen!!! Ernie and the rest of the Autobarn team were definitely a pleasure to deal with. Ernie was very knowledgeable and more importantly patient with the w Ernie and the rest of the Autobarn team were definitely a pleasure to deal with. Ernie was very knowledgeable and more importantly patient with the whole process which I found very refreshing. I will definitely be recommending family and friends looking to purchase a vehicle in the future to Ernie and the rest of the team. More
Slow clap for these guys.. All together now Read this review and imagine a slow clap that gradually picks up in pace until we’re all wildly applauding. Because that’s what these two champs deser Read this review and imagine a slow clap that gradually picks up in pace until we’re all wildly applauding. Because that’s what these two champs deserve! Our process was perfect. Quick and informative and actually fun, which I didn’t know was a thing at dealerships. This place is different. They will make you feel like your amongst friends. You will not get ripped off and you will be guided - not pushed - into whatever decision makes sense for you. They’re trustworthy, solid dudes and I highly recommend. Don’t overthink this, people. Lots of hard choices to make in life but this doesn’t need to be one of them! Go see JP / Dan. You’re in good hands. More
They found me the car I wanted. Ray was super helpful, I knew what I wanted and he was able to help me get there. He was very professional and knowledgeable and treated me with respe Ray was super helpful, I knew what I wanted and he was able to help me get there. He was very professional and knowledgeable and treated me with respect (female buyer, dislike being talked down to). All positive vibes, and no pressure. I love my car! I'll go back again. More