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City Volkswagen of Chicago
Chicago, IL
3,796 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,796 reviews
February 25, 2019
Great Experience Helpful staff and eager to help you get into a car. Wonderful experience.... Ray Cotto is the man to see at auto barn city VW. Helpful staff and eager to help you get into a car. Wonderful experience.... Ray Cotto is the man to see at auto barn city VW. More
by Salty02
Employees Worked With
February 24, 2019
Great negotiation and service I had a great experience with John. He effortlessly explained all of the feature on the car and gave me a great deal. 5 stars. I had a great experience with John. He effortlessly explained all of the feature on the car and gave me a great deal. 5 stars. More
by TristianDM
Employees Worked With
John Gordon
February 23, 2019
Good experience purchasing car Great service purchasing a car. Answered all my questions. Nice dealership and they were super curtious with me changing my mind on color and trim. Great service purchasing a car. Answered all my questions. Nice dealership and they were super curtious with me changing my mind on color and trim. More
by Candace111
Employees Worked With
February 21, 2019
Great Price, Low Stress I bought a 2018 GTI with John this February and had a great expierence. I knew what I wanted in the vehicle, and his knowledge got the ball rolling to I bought a 2018 GTI with John this February and had a great expierence. I knew what I wanted in the vehicle, and his knowledge got the ball rolling to narrow down the vehicle search. Initially looking at a 2019 rabbit edition, he was able to get me a great price on a 2018 SE. Would recommend to anyone looking to purchase a vehicle. More
by Chicago VW Driver
Employees Worked With
John Paul "JP" Scala
February 20, 2019
So nice experience It was and it is still so nice experience with these guys! If you like German cars this is the best place for you. Recommendations from me. It was and it is still so nice experience with these guys! If you like German cars this is the best place for you. Recommendations from me. More
by Dale46
Employees Worked With
Malcolm Gamble
February 19, 2019
Great Sales Experience I had a great buying experience at Autobarn City VW. After visiting several other Chicagoland VW dealers, their low pressure approach felt honest and I had a great buying experience at Autobarn City VW. After visiting several other Chicagoland VW dealers, their low pressure approach felt honest and refreshing. Ernie and Dan asked the right questions to learn what was important to us and made a usually painful process, pretty painless. I would definitely recommend to friends and family. I plan to service my new Tiguan there as well. More
by karenrichardson
Employees Worked With
Andrew Harris, Ernie Quezada, Dan Brasil
February 19, 2019
Amazing sales and customer service Describing our experience as amazing does not come close to truly explaining the experience we had with Ray at Autobarn City Volkswagen. We felt that Describing our experience as amazing does not come close to truly explaining the experience we had with Ray at Autobarn City Volkswagen. We felt that we were purchasing a car from a friend and not a pushy salesman. He was very knowledgeable about the vehicle we were interested and offered more information we were not aware of after researching for months. We can't say thank you and recommend Ray enough! Mark in the finance department was also great; explaining everything thoroughly and answering all questions. More
by krystalsauber1
February 18, 2019
Easy car buying experience I was treated greatly by John, Not to mention the others I met while on site. John made the car buying experience easy and did not try to up sell me o I was treated greatly by John, Not to mention the others I met while on site. John made the car buying experience easy and did not try to up sell me on extras that I did not need. He understood what I was looking for and came through with the exact vehicle at the price I wanted to pay. My overall experience was excellent. I would recommend John and this dealership. More
by Kevin
Employees Worked With
John Gordon, John Paul "JP" Scala, Mark Benne
February 17, 2019
Professional and quality experience There was no pressure. They did not try to upsale us. We found what we were looking for for the price we wanted. I would certainly recommend them to o There was no pressure. They did not try to upsale us. We found what we were looking for for the price we wanted. I would certainly recommend them to others that trust me. More
by Ray majeski
February 17, 2019
Great service Good service. Straight up front. Made deal over the phone and went to the dealer to pick up new VOLKSWAGEN and trade Cadillac Escalade. No problem. Good service. Straight up front. Made deal over the phone and went to the dealer to pick up new VOLKSWAGEN and trade Cadillac Escalade. No problem. More
by Jimmy2018
Employees Worked With
Other Employees :
Sam Lotta, John Paul "JP" Scala, Mark Benne, Dan Brasil, Malcolm Gamble
