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City Volkswagen of Chicago
Chicago, IL
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,760 reviews
April 27, 2025
Alex was great! I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every step of the way to make sure I was out of there as fast as possible. Really appreciate all the work he did! More
by Annakerdman3
April 27, 2025
I usually don’t like going to car dealerships but Ed Speck was knowledgeable, patient, and trustworthy, which put me at ease and making the car buying experience smooth and enjoyable. Speck was knowledgeable, patient, and trustworthy, which put me at ease and making the car buying experience smooth and enjoyable. More
by Evertti
Employees Worked With
April 26, 2025
Very helpful staff. Highly recommended. Easy process, Would recommend to family and friends. Great sales team! Highly recommended. Easy process, Would recommend to family and friends. Great sales team! More
by Jackieegonzalez0426
Employees Worked With
April 26, 2025
Juan Fuentes was very awesome and helpful he made this buying experience real easy and convenient buying experience real easy and convenient More
by Moises Cabrales
Employees Worked With
April 26, 2025
Buying a used ID4 with Brandon Rosenow and Tim Curran, really appreciate their honesty and transparency in the process. No gimmicks or hidden fees. really appreciate their honesty and transparency in the process. No gimmicks or hidden fees. More
by pjhinck
April 26, 2025
We traveled from out of state to look at the ID-4, Brandon Rosenow and Tim Curran were so helpful and professional, from knowing all the details of the vehicle to financing, they did a really thorough Brandon Rosenow and Tim Curran were so helpful and professional, from knowing all the details of the vehicle to financing, they did a really thorough job of making sure we understood all the necessary information to make a good choice. I really appreciated the transparency in pricing and the fact that they were not pushy or overbearing, it was a really refreshing experience and I would not hesitate to buy there again or refer family and friends. More
by mutchtohinck
April 26, 2025
Maria and Laz assisted me through everything and provided the best customer services I’ve had in my life. the best customer services I’ve had in my life. More
by Xmichellea07x
April 25, 2025
Brandon is very straightforward and trustworthy person. He and his colleagues made the experience easy, and I’d like to Thank David for his expertise during our first test drive He and his colleagues made the experience easy, and I’d like to Thank David for his expertise during our first test drive More
by Cs20201
April 24, 2025
I had an excellent experience with Andy. They were incredibly friendly, knowledgeable, and patient throughout the entire process. They took the time to understand my needs, provided helpful They were incredibly friendly, knowledgeable, and patient throughout the entire process. They took the time to understand my needs, provided helpful recommendations, and made sure I felt confident in my decision. More
by Griselavina123
Employees Worked With
April 23, 2025
We had a lovely experience buying a 2025 Atlas - Alex was very helpful in guiding us through the process. very helpful in guiding us through the process. More
by Gerardnmartin
