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City Volkswagen of Chicago
Chicago, IL
3,743 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,743 reviews
April 05, 2024
I recently had the pleasure of working with David at the VW showroom, and I couldn’t be more pleased with the experience. From the moment I walked into the showroom, David was incredibly welcoming and genui VW showroom, and I couldn’t be more pleased with the experience. From the moment I walked into the showroom, David was incredibly welcoming and genuinely interested in understanding my needs and preferences. He took the time to ask insightful questions that helped me clarify what I was really looking for in a car. More
by harishreddyice
Employees Worked With
April 05, 2024
We have directly walked in and spoke with David, and he explained everything well, and all the process went smooth, and we have purchased the car here in the Volkswagen dealership. They helped us with ever explained everything well, and all the process went smooth, and we have purchased the car here in the Volkswagen dealership. They helped us with everything. More
by gvenkatesh2001
Employees Worked With
April 02, 2024
Mara Martinez was so nice! You can tell she really cares about her customers. She had an amazing vibe I will definitely be recommending people to her! You can tell she really cares about her customers. She had an amazing vibe I will definitely be recommending people to her! More
by David Reyes
Employees Worked With
Mara Martinez
April 01, 2024
Ray, Manny, and Anthony were all very friendly and informative and I had an awesome unmatched experience. Highly recommend going to City VW. Will be going back for all service and future needs. informative and I had an awesome unmatched experience. Highly recommend going to City VW. Will be going back for all service and future needs. More
by Brett
April 01, 2024
Ramón Cotto was the person how handled my deal. Very relatable and straightforward. Front office gave the run around, but all round a good experience. Anthony Monteca was very helpful. Would recomm Very relatable and straightforward. Front office gave the run around, but all round a good experience. Anthony Monteca was very helpful. Would recommend Ray to friends and family. More
by Sheina LaCour
March 31, 2024
Anthony gave great service. I was a walk in and he was able to assist right away. Found something within my range, and was able to drive out todays I was a walk in and he was able to assist right away. Found something within my range, and was able to drive out todays More
by xavier_sardin
Employees Worked With
Anthony Grassini
March 30, 2024
Second time at City, Charles took care of my family and I when looking to trade in our Tiguan. Friendly, Patient and attentive to details when providing him our budget preference and wants we were looking fo when looking to trade in our Tiguan. Friendly, Patient and attentive to details when providing him our budget preference and wants we were looking for in our new vehicle. Would recommend anyone to ask for him when looking to buy/lease More
by otapia
Employees Worked With
Charles Diaz
