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City Volkswagen of Chicago
Chicago, IL
3,809 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,809 reviews
April 15, 2024
Charles and Evelyn were great to work with to buy out my 2020 Jetta. Thanks to you both for answering all our questions! 2020 Jetta. Thanks to you both for answering all our questions! More
by doravitalone
April 13, 2024
We had an amazing experience with Mara. She was knowledgeable, professional and personable. She made the experience very easy and pleasant! Ask for Mara when you visit VW of Chicago. She was knowledgeable, professional and personable. She made the experience very easy and pleasant! Ask for Mara when you visit VW of Chicago. More
by Whitney
April 12, 2024
Iryna helped me choose and Louis helped me buy. Luis is great! He loves his job and knows his stuff. I recommend Luis, for your auto buying needs. Luis is great! He loves his job and knows his stuff. I recommend Luis, for your auto buying needs. More
by LTM
Employees Worked With
Luis Gonzalez, ANTHONY MANTECA, IRYNA HRYHAROVICH
April 12, 2024
Great Buying experience, quick and willing to work with me on all aspects of the buying process. Mark Coole and his manager Iryna were a pleasure to work with! Thank you City VW me on all aspects of the buying process. Mark Coole and his manager Iryna were a pleasure to work with! Thank you City VW More
by danjcolman
Employees Worked With
IRYNA HRYHAROVICH, Mark Coote
April 12, 2024
I had a great experience with Luis. He gave me honest feedback and was not pushy to make a decision. He is a very real and great person and I appreciate that. He and Laura Torres both He gave me honest feedback and was not pushy to make a decision. He is a very real and great person and I appreciate that. He and Laura Torres both treated me so well that I would recommend them to anyone looking for a new vehicle. More
by Eric F
April 12, 2024
Went to check out a car, came out with brand new one ! !! Everything went nice and quick!!! !! Everything went nice and quick!!! More
by Natalia.polinska
April 12, 2024
David was very accommodating and went above and beyond to get us in the VW Atlas model that we really wanted. Highly recommend doing business with him. Anthony worked to get us the rate and payment we needed get us in the VW Atlas model that we really wanted. Highly recommend doing business with him. Anthony worked to get us the rate and payment we needed to be at and it was beyond appreciated! More
by Jglibowski
April 12, 2024
Extremely knowledgeable. Very patient answering all our questions and helped us find the right vehicle! Very patient answering all our questions and helped us find the right vehicle! More
by tglib
April 11, 2024
Great service, Ray Cotto was an amazing sales person and the manager Iryna and Anthony made everything easier for me to meet the car that I wanted. the manager Iryna and Anthony made everything easier for me to meet the car that I wanted. More
by Andrehy
April 11, 2024
We were greeted immediately upon entering the dealership by Luis. He was very friendly and answered all of our questions. We were taken for a test drive in the car we intended to purchase without having to by Luis. He was very friendly and answered all of our questions. We were taken for a test drive in the car we intended to purchase without having to request it. He is very knowledgeable and made the purchase process flow smoothly. Luis is a great guy to work with! More
by carriehaller
Employees Worked With
Luis Gonzalez
