City Volkswagen of Chicago

My sales person Mara was so awesome. Car buying is very stressful for me usually but she was extremely patient and kind. Car buying is very stressful for me usually but she was extremely patient and kind. More

The dealership was amazing, there were lots of cars to choose from and the staff was really helpful. They were friendly and even though I came to the dealership unprepared they assured me I’d be fine and choose from and the staff was really helpful. They were friendly and even though I came to the dealership unprepared they assured me I’d be fine and helped me through every step. More

Very nice and helpful staff ( Ray ) took us in without an appointment and was very knowledgeable, fast and efficient! We had our 4 year son with us and Mara brought him a coloring sheet and crayons to make h appointment and was very knowledgeable, fast and efficient! We had our 4 year son with us and Mara brought him a coloring sheet and crayons to make him feel comfortable while we were getting our paperwork done! Great staff and outstanding service over all!! More

Mara Martinez and Ray made me feel so at ease buying my first car! They were kind and attentive to what I was looking for exactly. 10/10 service right when I entered the doors. first car! They were kind and attentive to what I was looking for exactly. 10/10 service right when I entered the doors. More

Ray Cotto at CITY VOLKSWAGEN is an absolute gem! His professionalism, knowledge, and genuine care for customers make him stand out in the world of car sales. Ray took the time to understand my needs His professionalism, knowledge, and genuine care for customers make him stand out in the world of car sales. Ray took the time to understand my needs, patiently answered all my questions, and ensured I found the perfect vehicle within my budget. His transparency and honesty throughout the process were truly refreshing. If you're in the market for a new car, I highly recommend seeking out Ray Cotto's expertise for an exceptional car-buying experience!" More

Anthony was great to work with. Made the process easy and digestible for first time car buyers. Made the process easy and digestible for first time car buyers. More

Very pleasant experience with Iryna, sales manager, and our sales consultant Charles Diaz. Charles was patient and understanding as the was our first purchase in a very long time. He worked to meet all our our sales consultant Charles Diaz. Charles was patient and understanding as the was our first purchase in a very long time. He worked to meet all our wants including the price, trade in and the color combinations we wanted. We must forget Finance department. Evelyn was courteous, very thorough throughout the process and never pushy on some the extra options available. Overall it was a great experience and I recommend this team to anyone interested in a VW. More

Charles was great. Gave us a test drive, answered all out questions and was willing to work with us until the last minute. Excelent service, 2nd car at City VW. Gave us a test drive, answered all out questions and was willing to work with us until the last minute. Excelent service, 2nd car at City VW. More

Great Service today from Mara Martinez and Charles Diaz! Excellent dealership and conveniently located in the city. Excellent dealership and conveniently located in the city. More

Charles Diaz patiently answered all my questions and hosted two test drives. He’s a real gentleman. The car he sold us is a great fit. I’m very satisfied. hosted two test drives. He’s a real gentleman. The car he sold us is a great fit. I’m very satisfied. More