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City Volkswagen of Chicago
Chicago, IL
3,798 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,798 reviews
November 29, 2023
We purchased a Jetta with Ray and had a great experience. Car buying is never easy but Ray was extremely helpful and understanding of our needs/budget. Would highly recommend purchasing from City Volkswagen, Car buying is never easy but Ray was extremely helpful and understanding of our needs/budget. Would highly recommend purchasing from City Volkswagen, they had more inventory than other dealers and the best prices! More
by krystallauren
Employees Worked With
November 29, 2023
Scott provided excellent service throughout our visit. He was personable and knowledgeable about all of the different models and options. He was personable and knowledgeable about all of the different models and options. More
by lindell.maxwell
November 28, 2023
Great customer service & made me feel very comfortable with the deal i made. I would definitely refer someone to them with the deal i made. I would definitely refer someone to them More
by Marcus111184
Employees Worked With
November 28, 2023
Luis was so kind and knowledgeable! He helped us every step of the way. I appreciated his honesty and willingness to make sure we were totally comfortable and happy. We refer Luis to an He helped us every step of the way. I appreciated his honesty and willingness to make sure we were totally comfortable and happy. We refer Luis to anyone looking for a beautiful reliable new car, and will be back! More
by Michelle
November 27, 2023
I had a great experience at City Volkswagen. Edgar was able to answer all of our questions with expertise, patience, and a great attitude. Thank you for your help! Edgar was able to answer all of our questions with expertise, patience, and a great attitude. Thank you for your help! More
by paolab
November 25, 2023
Quick, patient , make everything so easy, tell any questions for me before I came to the dealership,recommend buy car from him questions for me before I came to the dealership,recommend buy car from him More
by LJ991
Employees Worked With
November 25, 2023
I came in with my Mother just to look at the Atlas Cross Sport SEL and met up with Ray Cotto and John Gordon to get me done and out driving before I knew it. Awesome environment here at City VW Chicago. Sport SEL and met up with Ray Cotto and John Gordon to get me done and out driving before I knew it. Awesome environment here at City VW Chicago. More
by Tavocolion
November 25, 2023
Charles helped me with buying out my company car’ lease. He was fantastic and it was super easy working with. Honest, reliable and supportive. He was fantastic and it was super easy working with. Honest, reliable and supportive. More
by Danny W.
November 24, 2023
I had an amazing experience working with Manny! He was very helpful in choosing the perfect vehicle. He went through the entire process with me for leasing and financing to select the best option. He was very helpful in choosing the perfect vehicle. He went through the entire process with me for leasing and financing to select the best option. I would recommend this location to anyone searching for a new vehicle! More
by tayrinpeters21
Employees Worked With
Manny Reyes
