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City Volkswagen of Chicago
Chicago, IL
3,793 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,793 reviews
November 10, 2023
The closing of the deal was easy enough and I didn't have to wait too long. They have a great coffee machine. to wait too long. They have a great coffee machine. More
by New Jetta Mom
November 09, 2023
I had a wonderful experience working with Charles and Rubin. They were extremely responsive and professional. They made the car buying process very smooth! Rubin. They were extremely responsive and professional. They made the car buying process very smooth! More
by ES2430
November 09, 2023
Luis and the staff at City Volkswagen truly went above and beyond to ensure I had an amazing experience. Car buying can be extremely painful but it was honestly easy at City Volkswagen and with Luis. I ho and beyond to ensure I had an amazing experience. Car buying can be extremely painful but it was honestly easy at City Volkswagen and with Luis. I honestly can't recommend him enough. More
by Daniel Graves
November 09, 2023
This is best dealership I have ever been to! Luis was very helpful and got me in and out really fast. He answered all of my questions and helped me learn to use my new car! Thank you Luis Luis was very helpful and got me in and out really fast. He answered all of my questions and helped me learn to use my new car! Thank you Luis More
by olga.iris69
November 08, 2023
Great dealership - helpful sale team, no pressure, willing to work with customers to get them in the right vehicle at the right price. Charles was great - followed up without being pushy, very knowle willing to work with customers to get them in the right vehicle at the right price. Charles was great - followed up without being pushy, very knowledgeable and very friendly. Would definitely recommend More
by jrw8127
Employees Worked With
Charles Diaz
November 07, 2023
Alex was very helpful - from finding the car we were looking for - to quickly negotiating a price. Was very streamlined. Purchased the car for elderly parents - and Alex was very patient and clear whi looking for - to quickly negotiating a price. Was very streamlined. Purchased the car for elderly parents - and Alex was very patient and clear while explaining all of the features to them. Would definitely recommend and return to purchase my next vehicle. Bravo. More
by F22monster
Employees Worked With
Alex Sery
November 04, 2023
Scott was thoughtful, well prepared and provided us with exactly what we needed to make an informed decision. From the initial phone call to the final paperwork, it was a seamless and pleasant experienc exactly what we needed to make an informed decision. From the initial phone call to the final paperwork, it was a seamless and pleasant experience. More
by pmmtsn
