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City Volkswagen of Chicago
Chicago, IL
3,796 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,796 reviews
November 01, 2023
I had a great experience. The whole team were positive, knowledgeable, and answered all our questions. The whole team were positive, knowledgeable, and answered all our questions. More
by dczward
October 31, 2023
David was amazing! I came in with one car in mind and left just a few hours later with my car. The process was seamless and efficient. He explained what I needed every I came in with one car in mind and left just a few hours later with my car. The process was seamless and efficient. He explained what I needed every step of the way. He was accommodating and understanding when it came to finances which put me at ease. If you are in need of exceptional customer service, Daniel is your guy. More
by Nursecristina3
Employees Worked With
Daniel Fernandez
October 31, 2023
Just recently purchased a GLI and the experience was easy and smooth! Both George and Alex were tentative, straight forward and easy to deal with. and smooth! Both George and Alex were tentative, straight forward and easy to deal with. More
by Alexvillasenor12
Employees Worked With
George Skoubis, Alex Sery
October 31, 2023
Everyone was very friendly, and Daniel specifically was very helpful of showing me the car and getting me good to go. The process was very transparent as well, and the car's awesome! very helpful of showing me the car and getting me good to go. The process was very transparent as well, and the car's awesome! More
by Johnny L.
Employees Worked With
Daniel Fernandez
October 31, 2023
Luis was a personable sales person, who worked well with me to replace my previous VW Passat. I left the dealership with the car I wanted at price that was affordable. me to replace my previous VW Passat. I left the dealership with the car I wanted at price that was affordable. More
by Aaron
Employees Worked With
John Gordon, Luis Gonzalez
October 31, 2023
This dealership is top rate! From the moment you enter to the time you leave, every person is so professional, which is a rarity these days. From the moment you enter to the time you leave, every person is so professional, which is a rarity these days. More
by A public teacher
Employees Worked With
Luis Gonzalez
October 31, 2023
I just bought a Taos from Edgar and my experience with him and the dealership was really great. Thank you Edgar. You are a wonderfully sweet human! Michelle him and the dealership was really great. Thank you Edgar. You are a wonderfully sweet human! Michelle More
by michelle
October 30, 2023
Customer service is very important, especially when purchasing a new vehicle. The service exceeded our expectations and we hope to remain loyal customers. purchasing a new vehicle. The service exceeded our expectations and we hope to remain loyal customers. More
by Jennifermahon06
Employees Worked With
Other Employees :
Ruben in management was fantastic! , George Skoubis
October 30, 2023
Ray was perfect in his customer service. We came in to look only and bought in a fast minute. Ray answered all our questions and my Wife was as happy as can be.Thank you Ray. We came in to look only and bought in a fast minute. Ray answered all our questions and my Wife was as happy as can be.Thank you Ray. More
by esnoel
Employees Worked With
October 28, 2023
Thanks to the amazing team - especially Alex for your help and fun way of buying a car. I highly recommend Alex and the team to anyone, if you’re in need of a car. help and fun way of buying a car. I highly recommend Alex and the team to anyone, if you’re in need of a car. More
by Isabelle
Employees Worked With
Other Employees :
Alex Paszkowski, Star & Jesus, John Gordon, Alex Sery
