Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,847 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,847 reviews
February 01, 2023
I recently purchased a Volkswagen here and the process was very straightforward and easy to get done efficiently. Salesperson Kellon helped out through every step of the process and was nice to work with. was very straightforward and easy to get done efficiently. Salesperson Kellon helped out through every step of the process and was nice to work with. More
by Carlson
Employees Worked With
Kellon Heath
January 31, 2023
I met with both Dennis and Gilbert today to go over my options for ending my lease. All of my questions were thoughtfully answered and I felt very supported by Gilbert’s experience and knowledge. I decide options for ending my lease. All of my questions were thoughtfully answered and I felt very supported by Gilbert’s experience and knowledge. I decided to buy out my current lease and I am so happy with my decision! Their team took care of everything from start to finish. I would definitely recommend City VW of Evanston - I’m a fan! More
by R-zh2023
January 31, 2023
Gilbert and the rest of the team was fantastic. Made everything so easy and even when we had to go back and forth to make sure we had the correct documents they system_logs.logarchive went above an Made everything so easy and even when we had to go back and forth to make sure we had the correct documents they system_logs.logarchive went above and beyond. Highly recommended More
by Simba.katy
January 27, 2023
Great service! Will bring doing business with them for a while. Easy processing, Friendly environment Will bring doing business with them for a while. Easy processing, Friendly environment More
by Alan
January 27, 2023
Great service from Ricky. He worked hard to make sure I was comfortable with making car buying decision. He was also very patient answering all my questions. He worked hard to make sure I was comfortable with making car buying decision. He was also very patient answering all my questions. More
by JILYNNM
Employees Worked With
Ricky Espino
January 27, 2023
Recently upgraded to our third Tiguan and Ricky was extremely great to work with. His attention to detail and friendly demeanor and patience were truly terrific. HIGHLY RECOMMENDED! extremely great to work with. His attention to detail and friendly demeanor and patience were truly terrific. HIGHLY RECOMMENDED! More
by mullen68
Employees Worked With
Ricky Espino, Alex Paszkowski
January 25, 2023
Great experience with Gilbert. He is very knowledgeable. The dealership itself had great space for a city location. He is very knowledgeable. The dealership itself had great space for a city location. More
by chris88
Employees Worked With
January 24, 2023
Everybody at the dealership is extremely nice and helpful. Ricky was very patient, informative, and helpful in getting me into my new car as quickly as possible. I'll definitely be a repeat customer! helpful. Ricky was very patient, informative, and helpful in getting me into my new car as quickly as possible. I'll definitely be a repeat customer! More
by lucienne.grause
Employees Worked With
Ricky Espino, Oscar Donis, Alex Paszkowski, Jaime Ayala
January 24, 2023
Got an ID. 4 which is absolutely amazing. Worked with Kellon there, and they were able to sort out a great trade in for my old car and put together a great lease 4 which is absolutely amazing. Worked with Kellon there, and they were able to sort out a great trade in for my old car and put together a great lease to get me going. Kellon was super helpful and responsive. More
by ChrisB
Employees Worked With
Kellon Heath
