City Volkswagen of Evanston

great service I came in for the 20000 miles service and was told it would take about 2 hours. So I walked to cafe Coralie to get some breakfast. I had barely finish I came in for the 20000 miles service and was told it would take about 2 hours. So I walked to cafe Coralie to get some breakfast. I had barely finished when I got the text that the car was ready. When I arrived a service rep other than the one I dealt with when coming in finished the paper work in like less than a minute and directed me to my car, where a worker held the door open for me. This was swift and courteous service. More

Amazing service from start to finish! From the time I found my car to the time I called and looked at it I was more than satisfied! My salesman, Yoram Gorges, was extremely friendly and ea From the time I found my car to the time I called and looked at it I was more than satisfied! My salesman, Yoram Gorges, was extremely friendly and easy going. I wasn't hassled at all. No games were played. The dealership honored the online price which most dealerships never do. I'm sure everyone has heard the bs you normally get on the online price. (That price includes all the rebates which you don't qualify for). Not here they matched the online price and I even qualified for an extra rebate so it was less. Thank you so much for not playing games. Also the finance process was simple with no games. All in all this was amazing. This was the third car I bought from Autobarn for a reason. More

Great experience! We all know how stressful the car buying process can be and I can say, Yoram truly made this experience just the opposite! He is very knowledgeable an We all know how stressful the car buying process can be and I can say, Yoram truly made this experience just the opposite! He is very knowledgeable and his professionalism made me feel comfortable with my purchase. He also gives you a good laugh which helps the process. I HIGHLY recommend Yoram as your next salesman! I truly enjoy my 19 VW Tiguan. Thanks again! More

Excellent The advisors were friendly, knowledgeable and showed genuine concern for.my car. They remembered my old.car and the times I had been there previous o The advisors were friendly, knowledgeable and showed genuine concern for.my car. They remembered my old.car and the times I had been there previous over the past 10 years. More

Convenient and friendly staff Been a long-term customer and appreciate the straight forward, positive attitude of sales staff and hands on general manager, They will work with you. Been a long-term customer and appreciate the straight forward, positive attitude of sales staff and hands on general manager, They will work with you. More

Honest and Courteous I felt my sales rep, Slobodan “Slobo”, was honest and extremely eager to EARN my business. He was organized and helpful with my purchase and I though I felt my sales rep, Slobodan “Slobo”, was honest and extremely eager to EARN my business. He was organized and helpful with my purchase and I thought he worked well with his finance team to make me comfortable and simply took the stress of buying a new car out of the equation. Overall, great experience. More

Love Volkswagen Evanston! I’ve been with this dealership for over 15 years! When I’m m there it’s like a spa:). I’m relaxed, it’s a peaceful environment, everyone has a smile I’ve been with this dealership for over 15 years! When I’m m there it’s like a spa:). I’m relaxed, it’s a peaceful environment, everyone has a smile on their face, computer excess, breakfast, what else can you ask for! More

Positive. The service department is efficient, friendly and has a great waiting room (and shuttle service for a long wait). I would prefer not to need them, bu The service department is efficient, friendly and has a great waiting room (and shuttle service for a long wait). I would prefer not to need them, but when I do it is a good experience. More

Perfect service! It is very reassuring to drive in to Autobarn and have people remember you. Plus, I am more than pleased with the service. Helen Moag It is very reassuring to drive in to Autobarn and have people remember you. Plus, I am more than pleased with the service. Helen Moag More