City Volkswagen of Evanston

Good fast sale I used TrueCar to get an internet price and Autobarn VW of Evanston had the best price. I went there first thing in the morning to finalize the deal. I used TrueCar to get an internet price and Autobarn VW of Evanston had the best price. I went there first thing in the morning to finalize the deal. I met with Sharon the internet mgr and she introduced me to Jackie Gonzalez who took great care of me through the rest of the process. It was about 2 hours from the time I walked in to the time I walked out. Most of that was waiting for my loan provider to get back to us. More

Excellent!! Mario was very helpful. I really appreciate. Thanks for your time. I would highly recommend the Autobarn. All time was very helpful. I love my car Mario was very helpful. I really appreciate. Thanks for your time. I would highly recommend the Autobarn. All time was very helpful. I love my car More

Great personal service with a smile Wow! The guys at the Volkswagen of Evanston did it again, this time better. This is the third car I have purchased from these guys and this time it wa Wow! The guys at the Volkswagen of Evanston did it again, this time better. This is the third car I have purchased from these guys and this time it was better than the other time which were great. This one gentleman who's name is Narcis Agic is very good at his job, and Mario Grbavac was great also. For any one looking to purchase a Volkswagen these are your guys. More

Friendly and knowledgeable. Problem was taken care of quickly and efficiently. I was told what was happening along the way and informed of the progress by the staff. Problem was taken care of quickly and efficiently. I was told what was happening along the way and informed of the progress by the staff. More

Friendly service My wife and I had a great experience buying a 2019 VW Tiguan. Yoram helped us navigate the process and he was extremely professional, knowledgeable an My wife and I had a great experience buying a 2019 VW Tiguan. Yoram helped us navigate the process and he was extremely professional, knowledgeable and had a great sense a humor. We would absolutely purchase another vehicle from this location. More

Great service and customer attentiveness The team at the autobarn worked with my wife and I for over 4 hours to make sure we had the right vehicle and the right price. The entire staff was d The team at the autobarn worked with my wife and I for over 4 hours to make sure we had the right vehicle and the right price. The entire staff was diligent and attentive to our questions. The answered all if our questions and they made sure we had an awesome buying experience. I would recommend to everyone looking for a new car. More

Always THE BEST Great service, amazing staff. Always there to help and review and explain everything. The best service by far!! I will always shop and service my veh Great service, amazing staff. Always there to help and review and explain everything. The best service by far!! I will always shop and service my vehicles there. More

Outstanding Service Experience Brayner was my service representative this time. He welcomed me like family and treated me with thoughtfulness and respect. My warning light problem w Brayner was my service representative this time. He welcomed me like family and treated me with thoughtfulness and respect. My warning light problem was not easy to diagnose promptly. Due to other obligations and my late afternoon arrival, we decided it might be best for me to leave the car and head back home, possibly waiting until the next day for pickup. Always kind and eager to serve Oscar gave me a ride. The next day I came in and picked up the car that needed a diesel related fix. Car drives perfectly and service experience was great. I first bought a VW there in 1999. I switched to a Mazda somewhere down the line and then bought another VW when my service coordinator moved back to VW. Now I have another VW and will continue buying them there as long as the service team stays. Even the mechanics are friendly and efficient when I encounter them. Best service team ever! More

Thank you for your prompt attention New vehicle had engine trouble. Service diagnosed and repaired for free. Appreciated the communication I received from the sales department. thank you New vehicle had engine trouble. Service diagnosed and repaired for free. Appreciated the communication I received from the sales department. thank you for your help. More