
City Volkswagen of Evanston
Evanston, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Thanks for the help! I worked with John to purchase a certified pre-owned Passat. I was in and out of the dealership within three and a half hours. Great! Pretty stress fr I worked with John to purchase a certified pre-owned Passat. I was in and out of the dealership within three and a half hours. Great! Pretty stress free and people there were pleasant. Thank you to John and the Autobarn of Evanston! More
missed important service More costly than I expected and missed replacement of driving light. Sloppy review of service prompt from the car itself. And I mentioned it at check More costly than I expected and missed replacement of driving light. Sloppy review of service prompt from the car itself. And I mentioned it at check in. More
VW Atlas Experience We really enjoyed the relaxed atmosphere of this dealership, there was no pressure. The staff was very accommodating with their time and helpful with We really enjoyed the relaxed atmosphere of this dealership, there was no pressure. The staff was very accommodating with their time and helpful with our questions. When we got to the buying process, it was quick and efficient. Great process, Phil & Karen More
Bold face lie Disappointed that the dealership would lie about a smoker it’s a very simple question. Why lie it just gives you a terrible reputation. There is on Disappointed that the dealership would lie about a smoker it’s a very simple question. Why lie it just gives you a terrible reputation. There is only one thing I absolutely didn’t want and that was a used car from a smoker . Why lie that’s ridiculous the car was for a teenager More
Great job I came to the shop for 20K miles maintenance. Everything was taken care fast and well. I will come every time I need maintenance & repairs. I came to the shop for 20K miles maintenance. Everything was taken care fast and well. I will come every time I need maintenance & repairs. More
10/10 Fast, friendly service. I live in the suburbs and go out of my way to get my car serviced here. The quality of service from everybody exceeds my expec Fast, friendly service. I live in the suburbs and go out of my way to get my car serviced here. The quality of service from everybody exceeds my expectations. Every time. More
Timing chain problem They missed the timing chain problem on my 2013 Beetle Turbo, although I myself pointed it out. I was confirmed it in Joliet VW dealership. Complete i They missed the timing chain problem on my 2013 Beetle Turbo, although I myself pointed it out. I was confirmed it in Joliet VW dealership. Complete incompetence. Never more. More
Excellent service from start to finish We were very pleased with our entire experience at Autobarn VW Evanston. We had been customers of VW in the Goldcoast for 6 years and after being grea We were very pleased with our entire experience at Autobarn VW Evanston. We had been customers of VW in the Goldcoast for 6 years and after being greatly disappointed with the Goldcoast service, we decided to switch to Evanston instead of giving up on the great brand that Volkswagen is. Iryna was our sales consultant and not only was she extremely knowledgeable and helpful but she was kind and not pushy like most salespeople. She was laid back and listened carefully to what we needed, gave us space to look and discuss, and patiently took us throught the whole process - and eventually we left with a new car the same day. The experience was smooth and pleasant, and we really appreciated Iryna’s help! The vibe of the dealership was awesome with great upbeat music, nice hospitality shown by our sales person and last but not least- they have a great selection of new and pre-owned models to choose from. Do yourself a favor- escape the busy downtown and choose personabale service! Highly recommend them! More
Excellent Thank you Mario for your help with getting us into a newer Volkswagen after the car accident of our other car. You never pressured us on what to buy, Thank you Mario for your help with getting us into a newer Volkswagen after the car accident of our other car. You never pressured us on what to buy, and gave professional responses to our questions. I will, and have mentioned this dealer to many of my friends and family members. More
My experience was overall great The sales team worked hard to get me a reasonable credit offer. I recommend their services. Good option for foreign students having no SSN. GOOD The sales team worked hard to get me a reasonable credit offer. I recommend their services. Good option for foreign students having no SSN. GOOD More