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City Volkswagen of Evanston

Evanston, IL

4.9
3,038 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 3,038 reviews

April 10, 2021

Incredible experience today with Narcis. He was so friendly, accommodating and helped make the whole experience so easy and painless. Highly recommend asking for him. More

by sylvie.burstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Everyone was very professional. Honestly very fair prices for CPO vehicles. Ian was a great sales representative and was helpful during the whole process. It’s a good place to shop for a car as they are not More

by AC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Alexander
April 08, 2021

I bought 2 cars from Mario Grbavac. Highly recommend you see him for a good deal!! This most recent time, during COVID, we negotiated easily via phone/text/email. When I arrived at the dealership, he had ha More

by blue-sun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

I bought a used Tiguan and Narcis was the lead salesman on the deal. I enjoyed working with Narcis, I found him to be more than reasonable and gave his honest opinion. I recommend working with Narcis More

by pmcdono3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Absolutely thrilled to have the new Arteon. All thanks to Narcis who made it such an experience!!! We are very happy with the excellent customer service. Narcis took his time to explain all our options and w More

by Marina Todorova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

have been going to this dealership for years. The change in ownership has only improved what has always been a great experience! I have purchased/leased over 8 VW's there. Mario Grbavac is amazing. He has More

by paulpeugeotsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Benne, Brayner Asatouri, Carlos Ruiz, Terrence McNeal, Marat Kafizov, Oscar Donis
April 05, 2021

Working with Mario and Narcis was an absolute pleasure. Professional, knowledgable and easy to work with. I would definitely recommend working with Mario or Narcis! More

by Ante27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

My car buying experience started with Dennis who was very welcoming both over the phone and in person. Upon arrival I was introduced to Mario, who offered us a pleasant car shopping experience. As soon as we More

by Conner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Tomsa, Terrence McNeal
April 02, 2021

If you are in the market for a VW of any kind, I highly recommend City VW of Evanston - Specifically, with the Sales Manager JP and the Salesman Xavier. On 3/29/21 I purchased an Atlas Cross Sport, and I h More

by BigC_30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul Scala, Xavier Rios
April 01, 2021

We had a very pleasant experience working with Mario in purchasing our '21.5 Atlas. He went above and beyond to find the exact one we wanted. Not to mention once we arrived at the dealer, the purchasing More

by mbujak11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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