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City Volkswagen of Evanston
Evanston, IL
3,041 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,041 reviews
February 26, 2026
I had great experience at city Volkswagen in Evanston. My sales consultant Josh Kemper was wonderful to work with and was one of the reasons I wound up buying the car from that dealership. Great experienc My sales consultant Josh Kemper was wonderful to work with and was one of the reasons I wound up buying the car from that dealership. Great experience I recommended highly to people who wanna buy a Volkswagen. More
by Doshah1959
February 26, 2026
Good experience here while purchasing my car. Everyone I worked with was nice and caring. Everyone I worked with was nice and caring. More
by Bill
Employees Worked With
February 26, 2026
Nice to see that this process can be done in a quick and honest way. Big xxxxxxto Mario honest way. Big xxxxxxto Mario More
by Cholt
Employees Worked With
February 26, 2026
Mario is a sales professional that is easy to work with and very knowledgeable about the Volkswagon brand and very knowledgeable about the Volkswagon brand More
by Ivan
Employees Worked With
February 25, 2026
Working with Enrique and Mario was great. Both of them were kind and honest and made the whole process smooth Both of them were kind and honest and made the whole process smooth More
by Kate
Employees Worked With
February 24, 2026
Service was very efficient and friendly. I would recommend them to anyone who is looking for a new Volkswagen. I would recommend them to anyone who is looking for a new Volkswagen. More
by jeri
Employees Worked With
February 24, 2026
Awesome experience, love my new ride. Could not be happier with the whole process and the car I got! Could not be happier with the whole process and the car I got! More
by Trina
Employees Worked With
February 24, 2026
I had an amazing experience buying my Taos. Everyone was so kind and helpful especially Josiah. Josiah was enthusiastic and attentive and made sure I got exactly what I was hoping for in a car. Everyone was so kind and helpful especially Josiah. Josiah was enthusiastic and attentive and made sure I got exactly what I was hoping for in a car. He took his time to make sure I had everything set up to be comfortable purchasing and taking it home and answered all of my questions along the way. Thank you Josiah and team! More
by Mary
Employees Worked With
Josiah Zwirn, Enrique Garibay
February 23, 2026
Buying through City Volkswagen was a good experience. Josh was extremely knowledgeable and thorough throughout the entire process. I would purchase here again in the future. Josh was extremely knowledgeable and thorough throughout the entire process. I would purchase here again in the future. More
by Brad W
February 23, 2026
Mario was kind and patient throughout the process. I highly recommend him if you want to be treated with respect I highly recommend him if you want to be treated with respect More
by Milvas
Employees Worked With
