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City World Ford

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.3
425 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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3305 Boston Road

Bronx, NY

10469

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Showing 425 reviews

August 07, 2023

I had the pleasure of working with Jr Alexis Burgos who was very professional, knowledgeable and kind. He made sure I received the best deal and was satisfied. He was attentive during and after the sale of More

by divacoco79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Elghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana, David
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Aug 09, 2023 -

City World Ford responded

What a great review divacoco79, Your words of recommendation would mean a lot to us. We will make sure your friends and family get our first-class customer service as well. David will love reading this. Thank you and see you next time.

Helpful
August 07, 2023

I can’t believe how dedicated and hard working Jr Alexis Burgos is.He helped with a trade in and got me a great deal.Excellent with product knowledge and the best customer service,I didn’t even notice I was More

by Raheim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Elghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana
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Aug 09, 2023 -

City World Ford responded

Raheim, We are so glad you met Alexis, he is great indeed and will be happy to read your kind words. Thank you for choosing City World Ford and welcome to the family.

Helpful
July 09, 2023

I came in for my third lease at city world ford. Although it took practically all day Gilbert and the staff at city world Ford went beyond the Call of Duty for me. They really tried to get me within More

by mandaaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Filpo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

City World Ford responded

Thank you Mandaaron we are glad everything worked out just the way you needed it.

Helpful
July 04, 2023

What a great team to work with. They process everything very quickly. Overall great experience working with City Ford. More

by brisen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Filpo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

City World Ford responded

Thank you for choosing City World Ford and congratulations on your new ride Brisen. Please stop by or give us a call at any time with any questions you might have. We will make sure Gilbert gets your message.

Helpful
June 26, 2023

Very patient, very kind. Didn’t rush us and took his time to help me. Very happy with the service. Will definitely recommend. More

by userW194
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gilbert Filpo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

City World Ford responded

UserW194, Great customers like you make our job a little easier. Thank you for an awesome review😁. We will make sure that Gilbert gets your message. See you next time!

Helpful
June 20, 2023

Worst dealership they possess the worst qualities in a dealership.Untrustworthy , unreliable, and inaccurate. First of all they over sold a 2019 Jeep Compass with “no accidents “ . I just learned today th More

by Kristinia Dennis
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronald Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Rogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

City World Ford responded

Kristinia Dennis, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Ford. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager

Helpful
June 20, 2023

Todd was an excellent help also David if and when I need help about my car I will surely go to them. More

by Ramos6julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
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Jun 21, 2023 -

City World Ford responded

Wow! What a great review Ramos6julia. If there is something we like more than cars is our happy customers, that is why your words are like gold and diamonds to us. Todd & David will be more than happy once they read this. Thank you!

Helpful
May 18, 2023

Great customer service, fast and efficient. Will recommend. Had a great experience with Peter and David. More

by Malcom Dominguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

City World Ford responded

Wow! What a great review Malcom Dominguez. If there is something we like more than cars is our happy customers. That is why your words are like gold and diamonds to us. Peter and David will be more than happy once they reads this. Thank you!

Helpful
April 22, 2023

Great cutomer service and they work with you. . Very friend workers, i would recommend people to this dealership. More

by rickisha_edmonds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Namias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

City World Ford responded

Thank you Rickisha. Sharing your experience provide us with very valuable information to continue growing and improving ourselves. We appreciate your honesty and we will take this as a learning experience, so next time you visit us we can get those five stars. Hopefully, see you next time.

Helpful
March 21, 2023

Todd helped us out from the moment we walked in. Look for what we told him we were looking for. More

by Joab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd B
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Mar 30, 2023 -

City World Ford responded

Thank you Joab for taking the time and effort to write this amazing review. Our goal is your satisfaction and reviews like yours motivate us to continue providing you with our first-class customer service. Todd will be super happy once he reads this.

Helpful
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