City World Hyundai

Diana Almonte made my experience worth while. She was and is absolutely amazing at what she does. I only deal with her whenever I go there. Such a pleasure to deal with She was and is absolutely amazing at what she does. I only deal with her whenever I go there. Such a pleasure to deal with More

Diana was very detailed , she was helpful and she answered all the questions we had. answered all the questions we had. More

Manuel Martinez was fantastic. He has great customer service , knowledgeable, helpful and friendly. Would definitely recommend him to our friends and family. He has great customer service , knowledgeable, helpful and friendly. Would definitely recommend him to our friends and family. More

The dealership is spacious with up to date car models but the star of my transaction on 2/14 was my sale rep Diana. I usually hate going to dealerships due the shark mentality sales reps have but Diana wa the star of my transaction on 2/14 was my sale rep Diana. I usually hate going to dealerships due the shark mentality sales reps have but Diana was beyond sweet , knowledgeable and she made my autistic son & very spunky daughter feel welcomed. That made me feel calm to make a decision to buy. Diana walked my husband & I through all the prices and packages without forcing us to buy. She understood that we had a budget & needed to stay in our range. I felt like I was talking to a family member Instead of a sales rep. we need more people like Diana in these positions that don’t just want your money but actually care about their jobs and clients. If you need a car I suggest you ask for Diana!!! She is there to make lasting connections. I also want to give thanks to the maintenance crew & Oscar the manager !!! they were very helpful. More

This is my second time getting my vehicle here with Diana. My experience with her is always very positive. Shes knowledgeable, patient, and always takes the time to answer all of my questions without Diana. My experience with her is always very positive. Shes knowledgeable, patient, and always takes the time to answer all of my questions without making me feel rushed or pressured. Diana explained the vehicle features clearly and made the process feel smooth and comfortable. I appreciated Diana and Shane the sales manager professionalism and transparency throughout the purchase. I felt supported and would confidently recommend them to others. More

Have been coming here since 2020 My lady is Diana amazing customer service She gets what you want at your comfort price point.. She's amazing amazing customer service She gets what you want at your comfort price point.. She's amazing More

I’ve been leasing cars with this dealership for almost 9 yrs now and I always leave with my dream car thanks to this incredible team. yrs now and I always leave with my dream car thanks to this incredible team. More

I’ve been going to this dealership for the past nine years and always leave happy. Great team great customer service highly recommend. years and always leave happy. Great team great customer service highly recommend. More

Subject: Formal Complaint Regarding Fraudulent Business Practices I am writing to formally report my experience with this company, which has engaged in dishonest and predatory practices. They misled me in Practices I am writing to formally report my experience with this company, which has engaged in dishonest and predatory practices. They misled me into a transaction that resulted in unauthorized access to my hard-earned money. To date, they have failed to reimburse the $1,800 taken through these fraudulent actions. This experience has left me feeling powerless and exploited, with no apparent recourse. As a consumer, I believe these actions violate ethical and legal standards, and I urge your office to investigate this matter and hold the company accountable. Please advise on the next steps to ensure justice and prevent others from falling victim to similar practices. More

I had a fantastic experience with Diana A. at City World Hyundai. She made the experience painless and went above and beyond with her customer service. I really appreciate Diana going the extr at City World Hyundai. She made the experience painless and went above and beyond with her customer service. I really appreciate Diana going the extra mile to get the car that I wanted in timely fashion. She was very thorough in everything that needed to be explained and made my vehicle transfer process easy as pie. More