
Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,667 reviews
Excellent service. I highly recommend this Subaru dealer! I got my first Subaru Impreza at this dealer a few years ago. Sold this car to my son and leased another Impreza in 2015. A couple of weeks ago, I d I got my first Subaru Impreza at this dealer a few years ago. Sold this car to my son and leased another Impreza in 2015. A couple of weeks ago, I decided to lease a 2018 Impreza. The sales person (Tom) was really helpful and always kept me informed throughout the whole process. Even helped me to contact my insurance company to have all the paper work ready for the new car. Talking to the manages and the finance person, was also simple and straightforward, always willing to explain the details of the lease and be sure that I was comfortable with all aspects of the lease. Highly recommend this dealer, three Imprezas speak for themselves! AR More
Highly recommended! Buying a car is never easy, but working with Rob made the experience as painless as possible! This was my first time buying a Subaru and I really appr Buying a car is never easy, but working with Rob made the experience as painless as possible! This was my first time buying a Subaru and I really appreciated the fact that he talked to me about all the features of the different models, as many times as I needed to hear it. Rob never pressured me to look at specific cars, deals, or price points. He asked me about what I was looking for and made my financial and personal interests the priority. He was easy to communicate with, making himself available by phone and by email. He was patient, allowing me to reach out with questions instead of writing or calling every few days like other dealerships do. I can honestly recommend working with Rob to any friend, family member, or stranger! More
Very Helpful My wife and I were looking for a new car. Rob was very helpful and professional, helping us find an option within our budget. I’d highly recommend Rob My wife and I were looking for a new car. Rob was very helpful and professional, helping us find an option within our budget. I’d highly recommend Rob and the team at CitySide Subaru! More
Go see Rob Gale! Rob was terrific: knowledgeable, polite, patient, flexible. Subarus sell themselves, so Rob was just a great partner in the buying process. He didn't Rob was terrific: knowledgeable, polite, patient, flexible. Subarus sell themselves, so Rob was just a great partner in the buying process. He didn't pressure us at all, didn't try to up-sell us, gave us time to think, and helped us get the vehicle we wanted with all the extras we were looking for and nothing else. A cool thing he did that we weren't quite expecting was asking us to name our price once we picked the car we wanted. He even gave us time to go home and research, to figure out what we were able to pay for the car. So we did exactly that: we went home and did our research, found competing offers, and Rob made it work for us at Cityside. Would choose again, 100%! More
Easy and Painless Tom was easy to work with and up front about everything. Buying my car was a completely painless process. I highly recommend Tom and Cityside Subaru. Tom was easy to work with and up front about everything. Buying my car was a completely painless process. I highly recommend Tom and Cityside Subaru. More
The salesman was exceptional! Mike was knowledgeable, answering every question and concern. He demonstrated tremendous patience while teaching me the technology in my car. But wh Mike was knowledgeable, answering every question and concern. He demonstrated tremendous patience while teaching me the technology in my car. But what makes him outstanding was his attitude when, without thinking, I left my winter floor mats there, and he insisted on bringing them to me. I live 50 miles away. I would without reservation recommend him! More
kudos to Cityside and T. D'Allesandro Sending along thanks and kudos to Cityside Subaru in Belmont and, in particular, to Tom D'allesandro. First of all, everyone I came across during my Sending along thanks and kudos to Cityside Subaru in Belmont and, in particular, to Tom D'allesandro. First of all, everyone I came across during my almost 3 years going there was pleasant and helpful, from the repairs/service department (not that my Subaru ever needed a repair, it didn't,) to the financial guys when settling up on my lease arrangement, to the star of the show -> Tom (can I adopt him?) Tom was super easy to work with. He's honest and upfront and helpful and professional and accessible and human. If you're looking for a Subaru, I highly recommend this dealership and also Tom, seriously great experience. Thanks guys. More
Damaged on Premise - Bad Start New Outback Jan 2018. Generally positive experience. Until my radio died at 159 miles. During the 3 days in the SC the passenger side door got ding New Outback Jan 2018. Generally positive experience. Until my radio died at 159 miles. During the 3 days in the SC the passenger side door got dinged. I pointed it out to a service person and he actually said 'it is just a parking lot'. So I use my cars pretty hard and am not one to fret about wear and tear but this comment, when referring to a car that I had owned less than a week, really got under my skin. You guys really need to take extra precautions when handling a brand new vehicle. NOT impressed. BTW Purchase experience was the typical low pressure Subaru thing (this my 3rd). They do sell you several packages when you're closing out the purchase. Just be clear. More
Great car purchase experience I recently purchased a Subaru Outback from Cityside Subaru. All aspects of working with the dealership were great as they were professional, friendly I recently purchased a Subaru Outback from Cityside Subaru. All aspects of working with the dealership were great as they were professional, friendly, and thorough. The sales person was especially thorough and patient with going through the features of the new car and certainly did everything to make the process as smooth as possible. More
Friendly and knowledgeable staff I had a great experience buying a new Crosstrek - I came in knowing what I wanted, but Mark made sure I knew what I was getting and explained the vari I had a great experience buying a new Crosstrek - I came in knowing what I wanted, but Mark made sure I knew what I was getting and explained the various features. Michael made the paperwork seamless - I was all set within a day of when I first walked in, including registration. More