Cityside Subaru

Such a Pleasure Last month my husband and I stopped in to Cityside Subaru. We were in the market for a new car, and safety was our main concern. We we Last month my husband and I stopped in to Cityside Subaru. We were in the market for a new car, and safety was our main concern. We were fortunate to have worked with Peter Rosenberg. He's a very nice person, and treated us like honored guests. He listened as I talked about our safety concerns, and he asked us about our preferences in the size and style of a vehicle. He introduced us to the Crosstrek, a very nice looking car with industry top safety ratings., Peter is not a high pressure- or any pressure salesman. He provided us with an education , and did not try to directly sell us a car, just having an enjoyable interaction and have our questions answered seemed to please him. It was evident that he was proud of his company, and the cutting edge design and safety of the Crosstrek model.(and what could be more important.) The test drive was fun- this car handles so well. And Peter knows where to drive around Belmont to experience all the car has to offer. We left with all of the information we needed , and no pressure to buy a car. Wow. When we did decide that this was the car for us, we texted Peter , and he searched and found us the exact model and color we asked for- We chose white, and it is beautiful...... And after buying the car, Peter spent even more time with us than before we bought It, giving us a thorough orientation. . After we'd had the car for a few weeks we loved it so much that we replaced our other( different make) car with ANOTHER Subaru Crosstrek., this time Peter found one in a handsome 'desert khaki ' color with a black interior. . So now we're a 2 Subaru family . Thanks so much to Peter Rosenberg and the Cityside Suvaru family ! More

Switf, easy, knowledgeable of your needs We have been client since 2008. Mark knows our family and our needs in a car and he helps us through our choices. He proposes but never pushes. We have been client since 2008. Mark knows our family and our needs in a car and he helps us through our choices. He proposes but never pushes. More

High Marks for Mark Foresta, Sales Consultant I cannot thank Mark Foresta enough for all that he did to help me purchase and feel great about my very first, brand new Impreza. He guided me and “ma I cannot thank Mark Foresta enough for all that he did to help me purchase and feel great about my very first, brand new Impreza. He guided me and “made things happen” every step of the way, was always patient with me, and continued to offer support and guidance following the purchase. I was impressed that Mark had extensive knowledge about the product as well as auto mechanics in general; this combination allowed him to be responsive to my many questions! I am now an enthusiastic Subaru owner and attribute this to Mark’s focus on addressing my customer needs, and always exhibiting professionalism, integrity, and excellent customer service. More

Karma of Great Service When I first sat down at Peter Rosenberg’s desk, I noticed a poster on the wall. It is a 6-petal purple flower titled “Karma of Service”. I thought to When I first sat down at Peter Rosenberg’s desk, I noticed a poster on the wall. It is a 6-petal purple flower titled “Karma of Service”. I thought to myself, this is not a “typical” poster people would see in a car dealership. My experience in the next few days interacting with Peter had proved that he indeed is not your “typical” salesman! I went in City-side one day in August to browse for a used car for my daughter while waiting for my own 2001 Forester being serviced. Peter came up to me and started working with me to identify our needs. He is a good listener and very patient. He helped me to narrow down a few vehicles to test drive and he answered all my questions on each vehicle over the next few days. I ended up buying the very first car (a 2013 Impreza) Peter had recommended. Although there are other more expensive cars in the inventory, Peter knows this car fits our needs the best. Both my daughter and I have been enjoying it since. Peter also is great in following up. He called a few days after we picked up the car to see if we have any further questions. Then one day he sent us a Thank You card. And guess what’s on it? “Karma of Service”! Thank you Peter, for providing your customers with great, non-typical service. More

100% + satisfaction I was dreading going to buy a new car, but much to my surprise, the experience was great. Tom Alessandro was the perfect match for me. He was knowled I was dreading going to buy a new car, but much to my surprise, the experience was great. Tom Alessandro was the perfect match for me. He was knowledgeable, funny, and a complete pleasure to work with throughout the process. I wound up buying a Subaru Forester XT Touring that first day and drove it off the lot a few days later. He is a real gem. I had an equally good experience with Michael Nelson for financing and documentation. More

Great Car-Buying Experience at Cityside My wife and I had a wonderful experience with Cityside Subaru. We were considering both the 2017 Forester and 2017 Outback. The dealership was clean a My wife and I had a wonderful experience with Cityside Subaru. We were considering both the 2017 Forester and 2017 Outback. The dealership was clean and comfortable. The test-drive experience was very relaxed - no sales rep in the car and our parents could ride along with us. Dan Rzepnicki was very friendly. He explained all the options and helped us pick the car that was right for us. He was available to answer questions by phone/text. Dan was not too pushy about making the sale. When it was time to negotiate a deal, he made the experience almost stress-free. When we picked up our new car, all of the features were explained. Overall, Dan went out of his way to ensure that our car-buying experience was as easy and pleasant as possible. More

Not Your Typical "Car Salesman" I had previously purchased a Subaru Forester from Cityside Subaru in 2010. I had a great experience with Peter Rosenberg, who was so different from I had previously purchased a Subaru Forester from Cityside Subaru in 2010. I had a great experience with Peter Rosenberg, who was so different from other car salespeople that I had dealt with who were rude, condescending, and pushy. Peter was very kind, considerate, not at all pushy, and seemed to genuinely care that I was happy with my car purchase. When I needed another car after my Forester was totaled in an accident, I called the dealership and asked if Peter was still working there. Luckily, I had the pleasure of doing business with him again last month when I purchased a 2016 Crosstrek. Once again, Peter was very easy to work with and I felt very comfortable with him. Another thing about Peter is that he cares about his customers even after the sale is made, and I wouldn't hesitate to contact him with any questions about my Crosstrek. I trust Peter and would highly recommend him to anyone who is looking to purchase a Subaru. More

Fantastic experience at Cityside My family and I had the pleasure of working with Dan Rzepnicki. I came in knowing what model I wanted, and Dan made the process as quick and easy as p My family and I had the pleasure of working with Dan Rzepnicki. I came in knowing what model I wanted, and Dan made the process as quick and easy as possible. He was very helpful and always responsive when I had questions. He made sure I was aware of all of the car's features as well as how to handle any required maintenance. I am currently enjoying my new car and couldn't have been happier with my experience at Cityside. More

Great experience with Cityside Subaru I worked with Dan Rzepnicki, and I couldn't have asked for a better experience. Dan almost always got back to me right away, and he made sure I felt c I worked with Dan Rzepnicki, and I couldn't have asked for a better experience. Dan almost always got back to me right away, and he made sure I felt comfortable throughout the process, as it was my first time buying a car. He was proactive about telling me everything I needed to know about the car buying experience, and he was always patient and pleasant to work with. More

Great deal on a new car Dan Rzepnicki was great to work with. No pressure -- straightforward, and helpful. Before the sale, he patiently helped us determine which model would Dan Rzepnicki was great to work with. No pressure -- straightforward, and helpful. Before the sale, he patiently helped us determine which model would best meet our priorities. Since the sale, he has given just the right amount of information about important/useful features in the car and how they work. Would definitely work with him again. We were not as pleased with the negotiations for our trade-in. Unlike with the new car, our sense is that the dealership was less interested in a fair deal for both parties, and more interested in making as much money as possible. Much more adversarial on the trade-in (and much less pleasant) More