Cityside Subaru

Pleasant experience getting my first car Before I met Flavio in CitySide Subaru, I was very stressful from other dealerships. He was very friendly, super helpful, easy to work with. We made t Before I met Flavio in CitySide Subaru, I was very stressful from other dealerships. He was very friendly, super helpful, easy to work with. We made the deal on the same day when I walked in, technically in an hour. The pickup experience was very straightforward too. Even though Flavio was out of town for a vocation, he and his coworkers followed up with me for couples of times. I highly recommend their services. More

First Car Purchase Made Easy Flavio was very informative and helpful regarding our purchase of a 2016 Crosstrek. He was patient and answered all of our questions that we had about Flavio was very informative and helpful regarding our purchase of a 2016 Crosstrek. He was patient and answered all of our questions that we had about the vehicle and the purchasing process. He was very pleasant to work with. Thanks! More

An Actually Pleasant Experience! After years of awful car buying experiences, we received a call from Dan Rezpnicki at Cityside, who noted that our lease was about to expire. We alre After years of awful car buying experiences, we received a call from Dan Rezpnicki at Cityside, who noted that our lease was about to expire. We already knew what car we wanted. Dan arranged all the details, including a very fair transaction, before we came in. Our in-person experience was nothing short of remarkable. Dan was fun to work with and ensured that all the paperwork, etc,. went smoothly. The finance guy was great, too. (John?) Dan sat in the car with us and covered every function. He set up our GPS home location, paired our phones and set up our favorite radio stations, and reviewed every function button in the car, patiently explaining all. He truly wanted us to be happy and provided his contact info, including his cell phone number, so we could call with any questions or issues. We not only drove off with the exact car we wanted, we had a great time getting it. I can't recommend them enough. More

Stress free buying Flavio made buying a new car stress free. It was great dealing with Flavio. He is pleasant, professional, and knowledgeable. I would highly recomme Flavio made buying a new car stress free. It was great dealing with Flavio. He is pleasant, professional, and knowledgeable. I would highly recommend him to my friends. More

Pete Hartelius Pete was great to work with. He was very patient, friendly, and helpful. He made the whole process go smoothly and really explained things clearly. He Pete was great to work with. He was very patient, friendly, and helpful. He made the whole process go smoothly and really explained things clearly. He even picked me up at my house! He was a pleasure to work with. More

Happy (again) with Pete's service and expertise This is the second new vehicle purchased with Pete's assistance. Obviously, he impressed us the first time around. He's friendly, helpful, followed up This is the second new vehicle purchased with Pete's assistance. Obviously, he impressed us the first time around. He's friendly, helpful, followed up in a timely manner. Cityside Subaru service has been great. The entire process -- including negotiating price and features -- was pleasant and without pressure. We'll be back the next time we need a car. More

Easy to work with Flavio I've now leased two vehicles from Flavio and he's been a class act both times. it was a pleasure to work with him. I've now leased two vehicles from Flavio and he's been a class act both times. it was a pleasure to work with him. More

Expedited sale with grace The last time I bought a car (my first Subaru), I used an elaborate Internet request for proposal process with regional Subaru dealers. This time, I w The last time I bought a car (my first Subaru), I used an elaborate Internet request for proposal process with regional Subaru dealers. This time, I wanted to keep it short and sweet. My son needed a car so he was going to get my old Subaru with its new clutch, while I was torn between buying a Forester or a Crosstrek. At CitySide, Peter was free so he arranged for a test drive. He let me take several cars out without coming along. That way I could get a feel for the cars instead of hearing a rundown of auto features. Deciding on the Crosstrek, I looked at dealers online who had the Crosstrek with the color and options I wanted. When I emailed Peter back, his offer was attractive and hassle-free. Peter is a great communicator who meshes customer preferences with dealer possibilities, without belaboring negotiating points. Once I'd bought my car, his explanation of the car's less obvious features was truly superb and efficient. Thank you Peter and CitySide! More

Mark Lidano. Mark is our guru. Kind, generous with his time, honest. Car negotiations can be brutal. Mark has transformed our experience. My husband and I have lea Mark is our guru. Kind, generous with his time, honest. Car negotiations can be brutal. Mark has transformed our experience. My husband and I have leased 4-6 Subarus from Mark. An amazing experience.... More

Meets and surpasses expectations My wife and I have purchased two new Subarus from this dealer, 10 years apart. The most case was in April 2016, when we bought a 2016 Subaru Foreste My wife and I have purchased two new Subarus from this dealer, 10 years apart. The most case was in April 2016, when we bought a 2016 Subaru Forester 2.5i Premium. We began considering anew car purchase 2 years earlier, when we initially made contact with our sales rep. We were unsure whether to buy a new or used Subaru. The rep explained the plusses and minuses of each approach. We mulled the issue back and forth, and I'd see the new Subarus during my infrequent service visits with the 1996 vehicle. The rep called us perhaps once during this process--just right, in our view. Finally, when we ready to make a decision, we met with him, test-drove two models (Forester and CrossTrek), and confirmed that we wanted to purchase a Forester. The sales rep explained a currently available special sales price, and, after discussion, agreed to include one or two minor accessories.. There was no haggling, no "I've got to the talk with my manager" disappearances. The deal was fair and straightforward. Ditto with the trade-in. The car was delivered on time and with excellent instruction in the features of the Forester that were new to us (primarily bluetooth connection). The entire purchases was an experience we truly appreciated.. More