Cityside Subaru

Reasonable Work-Withable Guys Did my first car purchase ever with Cityside in Belmont. I stopped in a few times for information, and Alex was super during the whole experience. Nev Did my first car purchase ever with Cityside in Belmont. I stopped in a few times for information, and Alex was super during the whole experience. Never pushy, always happy to provide exactly what I needed all the way up until the final purchase of my used WRX! One of the guys even gave me a few spare parts for the car because he used to own one. Top notch place to buy a new car if you're looking for a respectful experience, where the dealers will work with you on getting a great price. Managers were kind and didn't strike me as sleezy car guys, which I've encountered during this process. The guy who did my financing was also very good in explaining my options for in house/external financing. Been to about 15 locations while researching my purchase; would definitely recommend starting here for your research and test driving if you want a crew that won't push you too hard. You'll want to follow up there to buy it afterwards, but you won't need me to tell you that. More

Routine service The quick service was indeed quick. The chap in charge did not explain what that service was very well. And my past services included a car wash. N The quick service was indeed quick. The chap in charge did not explain what that service was very well. And my past services included a car wash. Not this time More

Always pleased I've always had a positive experience at Cityside for many years. The work is done on time and my car is returned nice and clean. I've always had a positive experience at Cityside for many years. The work is done on time and my car is returned nice and clean. More

wonderful responsiveness when an unexpected repair/replacement was needed, I was pleased that I was able to be squeezed into the schedule on the day it was needed. The cooper when an unexpected repair/replacement was needed, I was pleased that I was able to be squeezed into the schedule on the day it was needed. The cooperation was much appreciated and I drove away with confidence in my vehicle. More

Quick service I would like to thank Cityside subaru for introducing the quick service option, that does not require an appointment. Hope that you continue to impro I would like to thank Cityside subaru for introducing the quick service option, that does not require an appointment. Hope that you continue to improve this type of service. More

Over filled oil after lube oil filter Cityside recently opened a satellite facility for lube oil filters unfortunately I think there are a few kinks the new location needs to address. Sho Cityside recently opened a satellite facility for lube oil filters unfortunately I think there are a few kinks the new location needs to address. Shortly after leaving my car starting shaking and within 3 miles I had to turn around and visit the main service area. Thankfully they were able to take me in but I trip up north was delayed two hours while they trouble shot the issue. The ultimate cause was determined to be too much oil and was addressed. My issue was the additional time I was required to spend to correct the issue. Again they are typically good but this experience was scary and disappointing. Regards D More

Polite and Sympathetic but didn't fix the issues Took my 2015 Legacy (17k miles) for oil change and tire rotation. In addition, as I have mentioned at every service, THIS car (unlike ALL of my p Took my 2015 Legacy (17k miles) for oil change and tire rotation. In addition, as I have mentioned at every service, THIS car (unlike ALL of my previous cars for the last 40 years) doesn't get anywhere near the gas mileage advertised. In addition, the MPG as measured by the car's own indicators reads consistently a couple mpg higher than the actual measured MPG (I keep track the old fashioned way - with a notebook) No one has ever addressed the issue so I'll have to take it up with Subaru. The only other little problem was to fix the sunglass compartment door (which keeps falling off). They put it back in but it fell off again the next day --- not a big deal, just another trip back to service sometime More

First time Subaru buyer The was my first Subaru purchase, and it's partly because Tom made the car-buying experience virtually painless. I couldn't be happier or more appreci The was my first Subaru purchase, and it's partly because Tom made the car-buying experience virtually painless. I couldn't be happier or more appreciative. The dealership in general made me feel more like an old friend than a money bag. Very helpful, friendly people who genuinely want you to feel good about your decision. More

Came back to Pete for our 2ND Subaru! My husband bought his Outback March 2015 and we came back to Pete specifically for my 2016 Impreza! This dealership is not close to our home but worth My husband bought his Outback March 2015 and we came back to Pete specifically for my 2016 Impreza! This dealership is not close to our home but worth the drive again after the great service Pete gave the first time! More

Ideal car buying experience Darren Shin is that rare individual who makes buying a car a dream instead of the normal nightmare. He's super smart, kind and has terrific (and real) Darren Shin is that rare individual who makes buying a car a dream instead of the normal nightmare. He's super smart, kind and has terrific (and real) social skills. We'd already done extensive research and pricing. From the start, it was a pleasure to work with him, something we did over several visits. Couldn't recommend him more highly. More