Cityside Subaru

Very comfortable and friendly! Before Cityside, I visited about 3 other dealerships but I felt most comfortable with the staff and the atmosphere at Cityside Subaru. Tom was really Before Cityside, I visited about 3 other dealerships but I felt most comfortable with the staff and the atmosphere at Cityside Subaru. Tom was really great to work with and he made the experience of looking/buying a new car easy and relaxing. More

2014 Forester Mark was very helpful at every step. He was polite and not pushy and he helped us focus our thoughts about what we needed in a new car. Mark was very helpful at every step. He was polite and not pushy and he helped us focus our thoughts about what we needed in a new car. More

Hated Acton but loved Belmont Had a horrible experience with Subaru of Acton so decided the give Belmont a try. They were friendly and very helpful. Not only were they very profess Had a horrible experience with Subaru of Acton so decided the give Belmont a try. They were friendly and very helpful. Not only were they very professional and honest, they apologized for my experience at Acton. Loved my experience there so I much a referred my coworker, Diogo, who is in the process of buying a car from you. More

My experience was what gives cars salemen a bad rep : ) After visiting several different Subaru dealerships in the area and having good experiences, I was quite surprised my the more typical very pressure-d After visiting several different Subaru dealerships in the area and having good experiences, I was quite surprised my the more typical very pressure-driven salemanship I found here. Where in other dealerships, I was greeted in a friendly but professional way, provided useful information that would help me weigh the pros and cons of different features as well as the various costs involved, at Cityside, I quickly ushered in, asked if I was thinking about purchasing today, then told to come up with a number, which was written on a piece of paper that I was told to sign indicating that if the manager agreed to that price, I would buy the car then and there. There was no discussion about the model of the car itself that I was considering. When I said I was happy to discuss prices, I was not comfortable signing a piece of paper promising anything at this point. The salesman brought me to the manager who just told me this is the way they do business and everything was negotiable in this business and this is the way they negotiate. I do not know how they continue to do business. The salesmen at the other dealerships, by contrast, were open and honest about the process about the amount of wiggle room in the price and the details of the option add-ons. The other dealerships also has lower list prices. More

My first new car from dealership Peter Rosenberg is a great salesman with great sales skills. He gave me persistent phone calls to follow up my purchase over 2 months- I felt a litt Peter Rosenberg is a great salesman with great sales skills. He gave me persistent phone calls to follow up my purchase over 2 months- I felt a little bit pressure, which made me feel "guilty" if I didn't stop by. He sounded sophisticated over the phone, but he became very personable when we met in person. He is very detail oriented, very considerate of customers and with unique personality. Great purchase experiences! Highly recommended! More

Great experience buying a new car Had previous positive experience with dealer. No pressure, full disclosure process began on line through USAA auto purchasing. Very helpful finding e Had previous positive experience with dealer. No pressure, full disclosure process began on line through USAA auto purchasing. Very helpful finding exact car I wanted. More

Great After going to other dealers, I could see the difference. Thank you for helping me get a car that I love. Tom was really great. After going to other dealers, I could see the difference. Thank you for helping me get a car that I love. Tom was really great. More

Great Car Buying Experience We went to Cityside a few months back to start looking at Impreza's. We were met by Junior who showed us around, asked us relevant questions and took We went to Cityside a few months back to start looking at Impreza's. We were met by Junior who showed us around, asked us relevant questions and took us for a test drive in a new car. He gave us information to look at and to help us decide which car we wanted. We were not ready to buy that day. We followed up with him a few weeks later and put an order in for a new impreza. It was seamless, painless and 8 weeks later our car had come in! We then worked with John to sign papers and do financing. While he did find a lower interest rate we went with my bank anyway. He was very gracious, no pressure from either John on Junior to buy anything or finance with them even though they had a better rate. We went over warranty information and chose which one we thought would fit our needs with John chiming in to give his input which was great. After about 2 hours we left with a new car! Would highly recommend Junior when you purchase your next car. There was no pressure, a smile, and he listened to what we had to say and came back with relevant answers. We were not comparing other cars either. We wanted AWD and had a subaru already but never bought from Cityside. We new what we wanted we just had to narrow down exact model year and trim line. But going with them made the whole experience of actually buying the car easy. I am sure servicing it there will be easy as well. Thanks so much Junior and John! and Rob... I'll see you for your next iPhone! Thanks so much . Josh and Amanda More

Positive experience with sales Tom was very helpful in narrowing down our choices. We test drove twice before returning to buy weeks apart. No harassing phone calls or emails. Solid Tom was very helpful in narrowing down our choices. We test drove twice before returning to buy weeks apart. No harassing phone calls or emails. Solid advice on options. Discouraging some I wanted and suggesting others. Later I read reviews validating his opinions. No pressure for warrantees. Just information. respectful, knowledgeable and pleasant to work with. More

Above and beyond Amazing Thank you Tom,Nate and Michael (and Patrick B!) This was my Best experience ever with making a decision on where to buy a car.Thanks to the staff at Thank you Tom,Nate and Michael (and Patrick B!) This was my Best experience ever with making a decision on where to buy a car.Thanks to the staff at City side Subaru. From the mont I entered until I drove out with my New Car, the staff could not have been nicer. I must start with Tom D'Alessandro (WOW) he has to be the most pleasant sales person ever he took complete time with me,first explaining the engine and showing a few (very short tutorials) so I could understand the quality of my Legacy. When we went for a test drive, he was very calm and explain any details and options that the car had. Working with Tom was like being with a friend (this was day 1 of meeting him) THANK YOU TOM ! When it came to trading in my car, Tome introduced me to his manager Nate,again a pure pleasure. Nate was kind and very Generous with my trade in. Thanks Nate. Lastly, all my financing was done by Michael,fully explained everything before signing, he went trough it all again. I can't say enough about this Company. Most importantly Thank you Patrick B for sending me to City Side. I LOVE MY CAR ! More