Cityside Subaru

Tom DAlessandro I recently was relocated for work from Nashville, TN to the Boston and contacted Tom a few weeks early to let him know I was coming and I would be in I recently was relocated for work from Nashville, TN to the Boston and contacted Tom a few weeks early to let him know I was coming and I would be in the market for a new car. I let him know what I was looking for and he was perfect throughout the whole process. It was my first car I had purchased on my own and the experience couldn't have gone better. I'm extremely thankful for Tom and the Cityside Subaru dealership as a whole. More

Great experience buying new car Cityside Subaru and Tom D'Alessandro made the experience of buying our new Forester easy and enjoyable. We were not looking forward to shopping for a Cityside Subaru and Tom D'Alessandro made the experience of buying our new Forester easy and enjoyable. We were not looking forward to shopping for a new car, but Cityside and Tom were great to work with and made it a pleasant experience. We knew exactly what type of car and color we wanted and Dan, the manager at Cityside, was able to track down the car within a couple of weeks. When it came to picking up the car, they had everything ready to go. It was great! More

New Subaru Forrester purchased from Cityside Subaru Dealer If you go in having done your homework, as we did, the overall experience is very pleasant. All of our questions were answered and everything was han If you go in having done your homework, as we did, the overall experience is very pleasant. All of our questions were answered and everything was handled very professionally. Our salesman, Tom, went above and beyond as well, which made the experience that much better. More

Tom DAlessandro Absolutely recommend asking for Tom directly. He had great enthusiasm without being pushy. He loves his job and it shows. He walked me through each s Absolutely recommend asking for Tom directly. He had great enthusiasm without being pushy. He loves his job and it shows. He walked me through each step of the process with ease, even though the dealership was quite busy. It was great-- I felt well informed and taken care of throughout the entire experience. More

Met me where I wanted to be I knew exactly what I wanted when I entered the market, and I had done my research. I tried working with a couple other dealerships and they refused t I knew exactly what I wanted when I entered the market, and I had done my research. I tried working with a couple other dealerships and they refused to work with me on actual numbers, instead trying to talk about mystical numbers that apparently added up for them. I had visited cityside first for my test drive and came running back as fast as I could. Mark Lidano was personably, and took the time to get to know me. When I said I was ready to make a deal, we talked ACTUAL numbers and came to an agreement we could all live with. My girlfriend is going to get a new car in the next couple of years, I am going to try to convince her to get a Subaru from Cityside. More

Tom D'Alessandro was very helpful and attentive without being pushy. Most importantly they never lie to you on the phone to lure you into coming in. It was just easy to deal with them. This is the without being pushy. Most importantly they never lie to you on the phone to lure you into coming in. It was just easy to deal with them. This is the second car that I purchase from there. Highly recommend More

Everything was wonderful and I am thrilled with my new car! Tom was friendly and informative. I met him when I was having my old Subaru serviced and was impressed with his knowledge of the new cars and car! Tom was friendly and informative. I met him when I was having my old Subaru serviced and was impressed with his knowledge of the new cars and his likeable personality so I called him when I was ready for my new car. Mike was great too and made the sale process easy. This is my second Subaru with this dealership in 5 years and everyone has been wonderful including the service department. Would highly recommend City Side & Tom especially. More

2nd time was just as wonderful Came in looking for a new car but left with a used car that was closer to my ideal on every level. I can't imagine buying a car from any other dealers Came in looking for a new car but left with a used car that was closer to my ideal on every level. I can't imagine buying a car from any other dealership! More

I have taken my 2008 Outback to Cityside a handful of times now, and the service team has shown they are interested in doing what is right for their customers. They have had multiple opportunities to try times now, and the service team has shown they are interested in doing what is right for their customers. They have had multiple opportunities to try to explain a particular issue as requiring large repairs, but instead have searched for the simplest, easiest, and least expensive way to fix problems. This latest visit was for an issue with the steering rack, which could have been solved by offering to replace the rack or associated components. Instead they found a mis-applied connecting bolt, drilled it out, and put in new ones. A previous visit was for a sound with the wheels turned ended up just requiring a brake backing to be adjusted, which they did at no charge. Labor rates are not inexpensive, but that is to some degree to be expected at a dealer, but I think they make up for it by not doing unnecessary things. More

My recent (and first time) experience as a Subaru customer has far exceeded my expectations for purchasing a new car. Within five minutes of entering the dealership, I knew I had come to the right p customer has far exceeded my expectations for purchasing a new car. Within five minutes of entering the dealership, I knew I had come to the right place. Exploring the floor models, I enjoyed the ambiance of the light and spacious showroom. I then met and began to work with Mr Peter Rosenberg who graciously guided me all the way through the process of finding the right car for my needs. Truth be told, I knew I would be a lot of work for Peter since I had only a vague idea of what I wanted; furthermore, I am not what you would call a car person. That being said, Peter was amazing. In a professional but relaxed manner, Peter asked me pertinent questions and provided valuable information that I would never have considered when buying a car. There was no pressure and no hype. Even though I did not purchase my car that very day, I knew that I had found someone I could trust, and that did it for me. I am now the happy owner of a beautiful and affordable XV Crosstrek! I look forward to working with this Subaru dealership in Belmont, MA. For many years to come. Thank you Subaru! More