Cityside Subaru

I couldn't be happier with the experience we had at Cityside Subaru. We visited a lot of dealerships in the greater Boston area. Cityside stands out in a big way. We visited Cityside 3-4 times b Cityside Subaru. We visited a lot of dealerships in the greater Boston area. Cityside stands out in a big way. We visited Cityside 3-4 times before making our purchase. We didn't receive annoying phone calls and emails once a day every day after each visit, just a helpful check-in to ask if we had any questions. From the people on the sales floor to the finance office, everyone is friendly and low pressure. You're treated like a valued customer, not another potential commission. At the end of the day, consumers have lots of options. There are a handful of vehicles we probably would have been happy with had we purchased them. To us, the quality of the people we were buying from made the difference. John and everyone at Cityside were informative and helpful. At other places, we felt like someone else was trying to make our decision for us. At Cityside, the decision was ours. More

Outstanding service, an extremely friendly and relaxed atmosphere, and very efficient. Not to mention these folks are selling some of the best vehicles available worldwide. Would recommend this dealership atmosphere, and very efficient. Not to mention these folks are selling some of the best vehicles available worldwide. Would recommend this dealership to anyone looking to purchase the finest automobile on the planet. More

We originally brought our 2004 Forester XT in for repairs but at a certain point it became apparent that the car was in much worse shape than we originally thought, and we felt that it was in our best intere but at a certain point it became apparent that the car was in much worse shape than we originally thought, and we felt that it was in our best interest to buy a new (used) car. We were in a very tricky spot and it would have been easy for Mark and the others at City Side Subaru to take advantage of our situation. Instead, we feel that Mark and the whole team at CitySide Subaru, including the service department, took the time to understood our situation and went out of their way to make sure that we got the best deal possible. There is no doubt in our minds that the next time we go to buy another car, we will go back to CitySide Subaru and see Mark Lidano. More

Our Subaru Impreza is just fantastic: Rock solid, fun to drive, well built, safe for our family, has everything we need in it and on it, looks great...and costs about $15k less than the marque we were origi drive, well built, safe for our family, has everything we need in it and on it, looks great...and costs about $15k less than the marque we were originally seriously entertaining. How did this happen? We walked into Cityside Subaru wanting to test drive the Forester...and Mr. Rosenberg greeted us with a big smile and a handshake, and before we even said a word, he said "You must be here because of the news, right? I know exactly which car you need and want..." and he was exactly 100% correct! Great experience from start to finish, delightful, witty, humble and knowledgeable...we'd do it again (hoipefully we won't have to!) and have even tried talking several of our friends into an Impreza! Thanks!!!!! Paul More

This is how buying a car should be. From a pleasant test drive, to a competive price with no pressure. Then once the deal was done, they would not let me leave until I was completely comfortable with how ev drive, to a competive price with no pressure. Then once the deal was done, they would not let me leave until I was completely comfortable with how everything worked. I even got a hand written note from the salesmen. More

We had a great experience with the purchase of our new Impreza. Mark Lidano was a huge part of why. We felt as though he really tried to understand what we were really looking for and what would best me Impreza. Mark Lidano was a huge part of why. We felt as though he really tried to understand what we were really looking for and what would best meet our needs versus just trying to make a quick sale. Mark listened to what was important to me and what was important to my husband and did his best to accommodate our sometimes divergent priorities. He was honest, direct, knowledgeable, thorough, and we really felt as though he had our best interests in mind. We're also very happy with our car! Also, Dan and Scott made the rest of the process very quick and easy. We had a 2 year old and 8 months old with us! More

John Melvin was consistently helpful and friendly throughout our dealings, answering our questions, accompanying us on a test drive of the Outback, and letting us test drive the Forester for comparis throughout our dealings, answering our questions, accompanying us on a test drive of the Outback, and letting us test drive the Forester for comparison. Later, he returned our calls promptly and got us the information we needed to make a decision. He also made it as easy as possible for us to drive away with our new Outback, helping to orchestrate a dealer buyback of our previous car and introducing us to a colleague who explained financing options. Overall, it was a pleasure doing business with John. More

I would highly recommend the service dept at Cityside Subaru. In particular, Joe Cisek, the manager of the service dept is outstanding. He was persistent, attentive to the details and followed up on gett Subaru. In particular, Joe Cisek, the manager of the service dept is outstanding. He was persistent, attentive to the details and followed up on getting the problems with my car resolved. He made himself available and was good at communicating with me what was going on with my car and how Subaru planned on addressing the problems. He is a real professional. More

Buying a car is a complex and stressful experience as it is and the absolute worst part is having to deal with the sales people involved. I was lucky enough to find an incredible woman who led me to Peter R is and the absolute worst part is having to deal with the sales people involved. I was lucky enough to find an incredible woman who led me to Peter Rosenberg at cityside subaru. Think of him and the dealership as an oasis of clarity and dedicated customer care in a desert of sheistiness and confusion. Peter's approach to his profession is a breath of fresh after dealing with countless other dealerships. He takes the time to thoroughly understand your needs and price range and guide you towards the right solution whatever that may be. I couldn't be happier with my purchase and experience with Peter Rosenberg and will be a loyal customer for life... even though the dealership is 400 miles away! More

It was great working with Peter. No hard sell at all, he just gave me the information I needed to pick the right car. I wasn't 100% sure that I wanted a Subara. When I returned after having test driven a just gave me the information I needed to pick the right car. I wasn't 100% sure that I wanted a Subara. When I returned after having test driven a number of other cars, I loved that he let me take the Imprezza out by myself. That let me really test drive it and kick the tires in a way I wouldn't have with a saleperson in the passenger seat. But I think the best part of working with Peter was after the sale. When he called to see how I liked the new car I mentioned that I couldn't figure out the Bluetooth. He said, Shelley, that won't do. I drove down and he spent an hour programing my radio and Bluetooth. (Way cool, by the way) I would highly recommend this dealership and Peter if you are in the market for a new car. More