
Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have visited this dealer in the past for test drives and have always been impressed that you are not pressured to buy. I returned recently to buy and the experience was very straightforward and again, and have always been impressed that you are not pressured to buy. I returned recently to buy and the experience was very straightforward and again, without pressure. John spent a lot of time with me and was very knowledgeable about the model I chose. (Subaru Forester). I would not hesitate to recommend to any of my friends or family members. More
The staff at Cityside work collaboratively with the customer and each other to ensure a satisfying outcome. They are well-informed, respectful and patient, keeping in touch throughout but not pressuri customer and each other to ensure a satisfying outcome. They are well-informed, respectful and patient, keeping in touch throughout but not pressuring. There is genuine pride in the Subaru product, honesty about any limitations, and absolutely no pretension. From sales rep to manager to finance manager, you are dealing with real human beings who want you to make the right choices for yourself. Even the price negotiation was a transparent and relatively comfortable exchange. The rapport is so comfortable that you can imagine wanting to stop in to say hi when you bring the car in for service. More
I went to this dealership because I'm new to Subaru and Cityside got excellent reviews on here, and I'm happy to say I had the same experience. Mike Nelson helped both my friend and I purchase our vehicle Cityside got excellent reviews on here, and I'm happy to say I had the same experience. Mike Nelson helped both my friend and I purchase our vehicles today. He was a patient, calm, kind salesman and did not try to upsell. He explained things well and was organized, clear, and direct without being pushy, and did what he needed to do to help us finalize our deals. My friend and I both got extremely fair prices on the Outback, though less for my trade-in then I hoped. I haven't picked up my car yet and finished the paperwork yet, but so far I would highly recommend CitySide Subaru and Mike Nelson to anyone looking to buy a new car. More
I had asked for a price quote on a new Subaru from a number of local dealers, and Cityside was the only one who did *not* give me a high-pressure sales pitch and call me over and over. They politely obs number of local dealers, and Cityside was the only one who did *not* give me a high-pressure sales pitch and call me over and over. They politely observed my stated preference for emails over phone calls, and when I did go in to buy, they were friendly but low-key, and John and Don were both fantastic and so easy to deal with. Cityside made me feel respected and they took all my questions seriously. I feel like I got a perfectly fair deal on the car, and even if maybe I could've gotten it for $100 less at another dealer, it was well worth it to work with Cityside. More
Peter Rosenberg at Cityside dealership has been fantastic to deal with. First, he was wonderful in explaining the choices I had, between the 2011 and the 2012 Impreza. With the right information, I was abl to deal with. First, he was wonderful in explaining the choices I had, between the 2011 and the 2012 Impreza. With the right information, I was able to make an informed decision and a very good one for me - the 2012 CVT. I ordered my car before the real color swatches were available. And I was surprised at the color that arrived. Peter was creative in thinking how we might alter the car to make it better for me - adding some beautiful side trim was the perfect solution. After driving the car for a day and a half, the navigation system ceased to work. When I came in, the service department took care of me quickly. And sent me home with a loaner so they could properly diagnose and fix the situation properly. Everyone at Cityside has been great to work with. But I doubt my experience would have been as great if it weren't for Peter and the effort, thought, and care he put in. More
Mike Nelson was an excellent sales representative for Cityside Subaru. His knowledge and friendliness through the sales process was outstanding. I truly believe Mike worked hard to get me the best/faires Cityside Subaru. His knowledge and friendliness through the sales process was outstanding. I truly believe Mike worked hard to get me the best/fairest deal possible. I would recommend him to anyone considering buying a Subaru. More
I hate buying new cars. I dislike dealing with the many sleazebag dealers I have met in my lifetime, and am generally cynical about car dealers in general. Cityside, and Peter Rosenberg specifically, we sleazebag dealers I have met in my lifetime, and am generally cynical about car dealers in general. Cityside, and Peter Rosenberg specifically, were quite the opposite. It was a surprisingly good experience, and I actually walked out of there smiling. It was a little bit like going to the dentist and feeling no pain. They have a great product. We are a Subaru family, and when it was time to get rid of my Forester, I would not consider anything but another Forester. Peter and others at Cityside made it easy and actually enjoyable, and I would certainly recommend them to my friends and family in the future. More
Peter was an extreme pleasure to work with! his knowledge of the Subaru brand was very impressive. His friendly approach really helped us decide to purchase our new Subaru which we are very happy with of the Subaru brand was very impressive. His friendly approach really helped us decide to purchase our new Subaru which we are very happy with More
My experience with this dealer was excellent. No high-pressure techniques, just helpful,knowledgeable, respectful attention. All of the people with whom I dealt were friendly and helpful and took t high-pressure techniques, just helpful,knowledgeable, respectful attention. All of the people with whom I dealt were friendly and helpful and took the time to make sure I was happy with my choice. More