Cityside Subaru

Customer Service, Friendliness and Overall Experience were all wonderful. The car is used and had some cleanliness issues (i.e. dog hair in the back seat). I had expected it to be detail cleaned but ther were all wonderful. The car is used and had some cleanliness issues (i.e. dog hair in the back seat). I had expected it to be detail cleaned but there was still some hair and dirt under the fold out seats in the back after the pre-purchase cleaning was completed. Overall it was good, especially for a used car on it's 3rd owner. It is in great condition mechanically, and they allowed for a friend to come take an expert look at the engine, body, and overall quality of the car, which he was very impressed with. More

Terrific service dept. no pressure, friendly, knowledgable, courteous staff. The absolute best waiting area. This is my first Subaru and decided to have it serviced at the dealer. I bought it at knowledgable, courteous staff. The absolute best waiting area. This is my first Subaru and decided to have it serviced at the dealer. I bought it at a different dealership and had it serviced three times before going to Cityside Subaru, not because of any problems but because of convenience to home. The customer experience however is like night and day. I guess I didn't realize how good waiting could be with access to TV, reading material, internet connection. Before I knew it my car was ready...........and I wasn't. I highly recommend having your Subaru serviced at Cityside, it's an experience not found at most dealerships. More

The reason we would recommend this dealership is because of their friendly and courteous sales staff. We were greeted promptly and the dealership was clean and organized! There was no 'high pressure' sales of their friendly and courteous sales staff. We were greeted promptly and the dealership was clean and organized! There was no 'high pressure' sales tactics whatsoever. We were able to test drive the car without a sales rep. They even stayed late past closing to accommodate us. Our new car was ready on the date and time promised with a full tank of gas. The finance manager explained everything regarding our loan during which he informed us of some extras we might want (pre-paid maintenance & extended warranty) but did not pursue this after we respectfully declined. We were introduced to the service manager thereafter. This was the most pleasant car purchase ever! More

Peter, Dan, and Nathan made what is usually a stressful and comnplicated process as smooth as possible. I would recommend highly to anyone! We were able to agree on a price easily, they were able to find and comnplicated process as smooth as possible. I would recommend highly to anyone! We were able to agree on a price easily, they were able to find the car I wanted quite quickly, and signing the papers and picking up my new car went very well. Thank you! More

Because my car-shopping time was going to be limited, I was happy to take the recommendation of family members and colleagues and visit CitySide first. Glad I did. I found the "just right" used vehicle for was happy to take the recommendation of family members and colleagues and visit CitySide first. Glad I did. I found the "just right" used vehicle for my needs and the buying experience was most pleasant. After doing some considerable internet research and visiting two other dealerships, I was confident I was getting an excellent value. The sales process with Peter Rosenberg was both easy and professional. Like finding a great mechanic, finding a trusted dealership is one of life's bonuses. I would recommend CitySide highly. More

CitySide Subaru posted the lowest below dealer invoice price quote on the Consumer Report's Build & Buy program, which they honored without hesitation. Also, they gave me the best value for my trade-in. I price quote on the Consumer Report's Build & Buy program, which they honored without hesitation. Also, they gave me the best value for my trade-in. I worked with Rob Krasow on the initial sale and Mark Lidano when I picked up my Forester. Everyone was very professional, knowledgeable, and courteous. Initially I had opted for an extended service plan, but changed my mind a few days later. I had no problem canceling this. It was a very positive and relaxed buying process. I would certainly recommend this dealership and their personnel. More

Buying a new car can be an overwhelming experience but Mark and the entire team at Cityside were there for me every step of the way. This was my first time purchasing a new but Cityside was there for me Mark and the entire team at Cityside were there for me every step of the way. This was my first time purchasing a new but Cityside was there for me every step of the way. From the first time I walked into the showroom to the moment I drove away in my brand new Dark Gray Metallic 2010 STI SE car Mark was honest, respectful, and extremely helpful. I am extremely glad that I chose to purchase from this dealership and look forward to continuing the relationship. Thank you Mark! More

We Visited the dealer on a "drive-by" whim. The place was clean and inviting and had one of every car inside so we could figure out what we liked without walking around out in the cold. There is a waiting a clean and inviting and had one of every car inside so we could figure out what we liked without walking around out in the cold. There is a waiting area with TV and magazines, a bathroom and a nice open floor with desks and offices and lots of windows to view the lot with the available inventory. We were greeted by Mark who was polite, sincere and low pressure. He is a great listener and totally in tune with making sure to cover all your likes and dislikes. He was patient; especially with our two toddlers who were all over the place and worked at our speed to sell us a car. We were slow initially but once we made the decision we got our car within 48 hours and it was no problem. Finally everyone was thorough and even gave us a tour of the place as well as a detailed introduction to our new car. We would recommend this dealership and will also go here for service. More

The people at CitySide Subarau are quite courteous and very straightforward. We were shopping for a new car and purchased one there. It was hassle-free and quite an enjoyable experience. I think we got a very straightforward. We were shopping for a new car and purchased one there. It was hassle-free and quite an enjoyable experience. I think we got a very good deal on the vehicle. They have also kept in touch since the sale, making sure that there are no problems with it. More

Peter clearly understood what I was looking for and didn't try to talk me in to or out of something else. He went out of his way to make the experience painless and efficient. He is also intelligent an didn't try to talk me in to or out of something else. He went out of his way to make the experience painless and efficient. He is also intelligent and personable and to my mind a cut above what I expected in terms of a car salesman. The whole experience was surprisingly pleasant. I will not hesitate to recommend Peter and Cityside to anyone who is searching for a car. Thanks for everything! More