Cityside Subaru - Service Center

great experiance I had a lot of problems with my car, but the service team went above and beyond to help me. Working with Zander was especially great. I had a lot of problems with my car, but the service team went above and beyond to help me. Working with Zander was especially great. More

Exceptional Professionalism We have been loyal customers of Cityside Subaru for about fifteen years now. A major part of our loyalty is to the Service Center. The work needed has We have been loyal customers of Cityside Subaru for about fifteen years now. A major part of our loyalty is to the Service Center. The work needed has always been done right, done in a timely manner, and done with the utmost professional respect for the customer. We will buy our next car at Cityside Subaru (as we have our last two), and we will continue to avail ourselves of the Service Dept there with the utmost confidence. More

efficient I was pleased with the overall experience while my car was being serviced. The end result exceeded my initial expectations. I will continue to servi I was pleased with the overall experience while my car was being serviced. The end result exceeded my initial expectations. I will continue to service this specific vehicle in the future with Cityside Subaru in Belmont. Is that 25 words ? More

Great service. I went to CitySide for an oil change and have a nailed removed from one of my tires. The whole experience took less time than I had expected, and Ron I went to CitySide for an oil change and have a nailed removed from one of my tires. The whole experience took less time than I had expected, and Ron called someone (tire manufacturer) and the tire was covered under warrantee so I didn't have to pay for repair. Made my Monday! More

Broken AC repair My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging to find the source of the problem. I was kept continually informed of the status throughout both times my car was in the shop, I was given a loaner vehicle with no questions asked, and my car's AC was repaired in full (finally). Best part is everything was covered under my extended warranty. Thanks for all the help Cityside! More

Thoughtful service Cityside is always clear about expectations and generous with information and advice. This last visit provided me with a list of things to do on my 2 Cityside is always clear about expectations and generous with information and advice. This last visit provided me with a list of things to do on my 2005 Imprezza, including suggestions as to which fixes are priorities, and which ones can be done less expensively. I love the fact that Cityside has been with my car - and me - from the beginning, and they expect to stick by me 'til I'm ready to trade in. Kate Phelps More

Still surprised! I'm surprised by the excellent service each time I visit Cityside Subaru. I hear horror stories about repairs from friends who are Subaru owners. Most I'm surprised by the excellent service each time I visit Cityside Subaru. I hear horror stories about repairs from friends who are Subaru owners. Most of them find it hard to believe that my experience has been consistently positive. I have recommended Cityside to friends to see how it compares to their current dealership. Sometimes you may need to try something out of your area for better service. More

Felt good when I left...very upset right now Only in for an oil change...OK when I left... But half way home I noticed there was no sticker on the windshield..I called back asking for it to be m Only in for an oil change...OK when I left... But half way home I noticed there was no sticker on the windshield..I called back asking for it to be mailed...He said they couldn't mail it and I should return for it...from Bedford!! When I got home, I noticed one of my headlights was out...wasn't that checked in the so called multi[point checkup? Had to go to a local garage to replace it..I should at least been made aware of it... Then when I sat down to read the report, it said my rear brakes were at 50%...He did not mention that to me...Should I be concerned? I have left two messages for Nick this morning and have to go out soon... I am not a happy camper right now...but was satisfied for years... Why should I make the trip to Belmont to see you guys? or recommend you? More

Easy breezy service I've always had great service experiences at CitySide, but this past visit was fantastic. Normally I wait for my vehicle, but I had an 8am meeting and I've always had great service experiences at CitySide, but this past visit was fantastic. Normally I wait for my vehicle, but I had an 8am meeting and had to go. I explained all this to Ron and in addition to listing to what I wanted checked during the service, he arranged for their courtesy shuttle to drop me (Bev was the driver and she was wonderful) at my office nearby. He then called to let me know my car was ready and also mentioned that since my office was so close, the shuttle could pick me up there (John was the driver and he was also wonderful) and would call when I was ready. There was one issue with the car and Ron mentioned I should reach out to Subaru directly (which I did). He went the extra mile and I appreciated it. More

Great Service Center The Service Center at CitySide Subaru is the best I've ever experienced. They are prompt, professional and they take great care of my car. The Service Center at CitySide Subaru is the best I've ever experienced. They are prompt, professional and they take great care of my car. More