Claremont Toyota

From arrival to departure, excellent customer service. .. again. Phil T. is always professional, friendly and efficient. .. again. Phil T. is always professional, friendly and efficient. More

Superb, outstanding and committed to excellence. I can only say great things about this dealership. From the sales/financing experience with Mr. Derrick Bates and Mr. Adrian Romero, to the service w I can only say great things about this dealership. From the sales/financing experience with Mr. Derrick Bates and Mr. Adrian Romero, to the service with Ms. Dawn Valdez. They are true professionals who are committed to providing outstanding customer service. My most recent visit was a service call and Ms. Valdez took care of my issue from receiving the vehicle to delivery of vehicle and made sure I was happy with the end result. The best. More

Profesional atención and very good work all the time ! Thank you !for take car of my car and my time! Thank you !for take car of my car and my time! More

Great dealership to have purchase my Toyota from. Compared to the other 5 surrounding Toyota dealerships around, this one felt more professional and a friendly atmosphere. Thank you Garrett Scott-Woo Compared to the other 5 surrounding Toyota dealerships around, this one felt more professional and a friendly atmosphere. Thank you Garrett Scott-Woolford for such amazing customer service in this buying process. Along with him being knowledgeable, the buying process only took 2 and half hours. He'll be recommended to my friends and family. I will definitely come back for my future purchases. More

My service tech was amazing! He was informative and I appreciated that he didn't try and sell me something I did not need. He was informative and I appreciated that he didn't try and sell me something I did not need. More

’m so happy excellent team service I love this place thank you so much god bless you . thank you so much god bless you . More

These guys are sharks. They'll tell you the car is 35,000. Then you're charged 50,000.00 after the extended warranty is added. No rental service cars available. You have to They'll tell you the car is 35,000. Then you're charged 50,000.00 after the extended warranty is added. No rental service cars available. You have to pay for them even if you paid cash for your car/suv. More

You may be wondering why I never take my car in for service since I purchased it back in 2018. Frankly it is because I don’t trust Claremont Toyota. The issue it not with the service department, but fi service since I purchased it back in 2018. Frankly it is because I don’t trust Claremont Toyota. The issue it not with the service department, but finance. When I purchased the vehicle, the finance guy at the time implied that my credit score didn’t qualify for 0.9% financing and charged me 1.9%. About two weeks later, Toyota Financial send me notice that I qualify for the 0.9% and adjusted my account accordingly. This is main reason why I will never purchase another vehicle or consider giving my business to Claremont Toyota unless I’m truly out of option. As for my first service experience, it was par or 2.5 out of 5 stars at best. I give this rating because (1) the appointment check in line was extremely long considering that I already showed up early, (2) the wait time of 2hrs despite the work was completed within the quoted window is too long for me, (3) my service advisor told me that my tires needs to be replaced though I purchased a new set less than a year ago, (4) the Lyft 10 mile credit was not enough as my home is 11 miles away accordingly to Google (note I get a loaner every time I bring in my BMW for service). I’m not certain if I will be back again for service, but most likely not if I can time both my BMW and Toyota to be serviced in Ontario. I’ve decided to conclude my final rating to 3 out of 5 stars as I received a follow up call from Customer Relations Department. Though they promise that my experience will be better should I give them another opportunity, I am however still disappointed that they didn’t try to make my current experience any better. More

I really like the service and the employees at Claremont Toyota. From the first employee greeting that received me with a big smile for my appointment to the last valet parking person, bringing my auto to p Toyota. From the first employee greeting that received me with a big smile for my appointment to the last valet parking person, bringing my auto to pick up with a come back for your regular visit and wishing me a happy and safe day. More

Great customer service, thank you to everyone who helped. We love our car and enjoy it very much. We love our car and enjoy it very much. More