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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,773 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,773 reviews

April 21, 2022

Staff at Claremont Toyota treat their customers well, respectful and offers assistance to meets their clients’ needs. More

by badoy.paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Alvarado, Brandon Martinez
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Apr 22, 2022 -

Claremont Toyota responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 21, 2022

I had an amazing experience with the sales associate Jacob Santos. i originally spoke with him over the internet i believe, and then again over phone call, and finally in person. He was upfront and hone More

by EDEZAJOSEPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
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Apr 22, 2022 -

Claremont Toyota responded

We are pleased to hear that you received nothing but the best here with Jacob and we're happy that you went home happy! Please don't ever hesitate to let us know if you need anything. We appreciate you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 21, 2022

Very good service particularly from Mr Daniel Llamas. A small problem with the glove compartment left by the mechanics was quickily corrected by him. More

by RBSEVILLA
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Claremont Toyota responded

We're happy that Daniel provided you with 5-star service and helped resolve this glove compartment issue. We appreciate you stopping by and we look forward to providing you with top-notch service at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 20, 2022

Take too long to repair. Took three days to done. But people nice to serve. More

by NORI6647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2022 -

Claremont Toyota responded

We appreciate your patience and your feedback. We must provide much more prompt service and will be using this as a learning opportunity and addressing this properly. We hope your vehicle's running like new now and should you like to discuss your experience further, please feel free to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 20, 2022

Very nice people good service very professional for me Toyota Claremont is number one for ever. More

by EDINVELIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Jonathan Fairman
Other Employees : Prosper Umudu
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Apr 20, 2022 -

Claremont Toyota responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 20, 2022

The Toyota of Claremont is the most honest and knowledgeable car dealer and kind me to since i first got my Camry a long time ago.. And the service are awesome specially to Phil Tarin and Henry of More

by TOMBESANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil tarin
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Apr 20, 2022 -

Claremont Toyota responded

We couldn't be happier to see that Phil and Henry went above and beyond to provide you with a quality experience. Thank you for this great review and we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 20, 2022

Friendly service the representative took care of me and my car I always fix my car atcthis dealership More

by MESSIHAWAFIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ruiz
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Apr 20, 2022 -

Claremont Toyota responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 20, 2022

Need to upgrade on customer service, advisors need to be more energetic and nicer to customers More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Apr 20, 2022 -

Claremont Toyota responded

We take pride in providing quality service and it's discouraging to see that's not what you've received. We'd like to learn more about where we've fallen short, so we can address this appropriately with our service team. Please contact us when you have a moment to discuss your recent visit further. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 20, 2022

Worst experience I’ve received since I bought my car in July, wasn’t helpful at all … especially no curtesy call of how my car was going to take almost 6 hours when I was told it was going to be 2 More

by JOSIE21GAR
Recommend Dealer
No
Employees Worked With
I don’t remember his name
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Apr 20, 2022 -

Claremont Toyota responded

Providing quality service and communication is vital, and it's clear that's not what you received. We'd like to learn more about when you stopped by, so we can discuss this with your service advisor. Please contact us at your convenience. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 20, 2022 -

JOSIE21GAR responded

I was there on Monday. I went to get serviced on my car, I even took a coupon I got on your website, I don’t think it was even taken in consideration. The service member even took my information for a payment plan due to my car payment was due so funds were limited and he even stated I qualify for $2,600 and I asked twice about it and he said the cashier was going to let me know how much I was going to pay but I ended up paying the full amount since he didn’t note down the payment plan with sunbit (I believe that’s the name of the payment plan). I was also going to get charged for a nail on my tired but the fee was removed due to my life time warranty on the tires and the service member said he was going to order me a new tire but the cashier said he didn’t. I left very disappointed and upset. I know the wait time can change but from 2 hours to 6 hours… that’s too much of a difference.

April 19, 2022

Great customer service. My car was ready sooner than expected. The individuals were knowledgeable about the vehicle. More

by VICTORIA.GONZALES0226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 19, 2022 -

Claremont Toyota responded

It's a pleasure to hear that we got you back on the road as soon as possible! Can't wait to see you back here again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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