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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

March 16, 2022

Amazing service at Claremont Toyota. I love this place they’re really helpful and really nice people More

by ZAVALA.2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
Mar 18, 2022 -

Claremont Toyota responded

Thank you so much for this positive feedback. We're glad our team makes sure you receive 5-star service and we look forward to continuing to provide you with this same 5-star service for years to come. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Mar 18, 2022 -

ZAVALA.2010 responded

You’re welcome! amazing work and amazing customer service.

March 15, 2022

It is doing a good job bundling customers service. Continue doing the good job. Thank you More

by RAH4AND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Claremont Toyota responded

We are pleased to hear that you had an enjoyable experience here with us! We can't wait to see you again! Regards, Zupe Customer Relations Manager zupe@claremonttoyota.com

March 15, 2022

Service was great but you lack attention to customer, I was supposed to have been picked up but , somehow my ride got canceled I was stranded there from the moment I left my truck until almost 7pm More

by MADYR_45SHIELY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Claremont Toyota responded

We're discouraged to see you had to wait for your truck's services to be completed. I'd like to learn more about why you weren't provided a ride, so we can make sure this doesn't happen again. Please contact me when you have a moment to speak. I look forward to hearing from you. Regards, Zupe Customer Relations Manager zupe@claremonttoyota.com

March 15, 2022

Overall pleased with the service. I wish there was a way to expedite very routine service, like an oil change. It took almost 3 hours to complete. More

by RAYSHEPRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia,Vedoy,Pratt
Mar 15, 2022 -

Claremont Toyota responded

Ray, We understand your time is valuable and we're disappointed it took nearly 3 hours to complete an oil change. We'll be addressing this with our team and emphasizing the importance of making sure basic services are completed in a more timely manner. We look forward to seeing you at your next visit and taking care of you promptly. Regards, Zupe Customer Relations Manager zupe@claremonttoyota.com

March 15, 2022

Muy bien servicio todo el personas es muy amable y trata siempre de ayudarte en todo lo que puede y muy buenos carros ya sean nuevos o de segunda siempre salen buenos y lo que te dicen te lo cumplen yo agar More

by Ana jacobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
Mar 15, 2022 -

Claremont Toyota responded

Hola Ana, Gracias por esta revision positiva! Saludos, Zupe Customer Relations Manager zupe@claremonttoyota.com

March 15, 2022

Got the job done and helped me return to the dealer by a lift. Thank you More

by HIZAKEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Claremont Toyota responded

We appreciate you taking the time to leave this awesome review and we hope to hear from you again! Regards, Zupe Customer Relations Manager zupe@claremonttoyota.com

March 15, 2022

The salesman that showed me my car was awesome. Really helped me out I told him I was expecting my third kid any day and he really found the vehicle that I was able to fit my 3 car seats. Along wit More

by SIERRA.PICKETT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ismael Jaimes , Richard Lopez
Mar 15, 2022 -

Claremont Toyota responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from our team! Enjoy your new Venza and we hope to hear from you again! Regards, Zupe Customer Relations Manager zupe@claremonttoyota.com

March 15, 2022

Dropped truck off at 2:15pm, with a 2:30 appointment. About 4 hours later, I get a call saying that they had only done the oil change. Said there were some other issues, but wanted to know if I still wan More

by DAVIDCSPRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Claremont Toyota responded

David, It's never our intention to inconvenience our customers, which is why this is discouraging to read. We must provide better communication and more prompt service. We'll be using your experience as a learning opportunity and will work to make sure that we're more accommodating. Should you like to discuss this any further, please feel free to contact me. I'm here to help. Regards, Zupe Customer Relations Manager zupe@claremonttoyota.com

March 15, 2022

Everyone there was very friendly! Diego was very patient and helpful. They worked with me even with my unique situation. Every employee I came across was great More

by PESYFRIAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn and Lizzy, Diego Guzman, Felix Talavera
Mar 15, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent experience at our sales department at the dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

March 15, 2022

Beautiful, clean, excellent service, nice people, only the music was to loud, but I like the plqcr More

by MGUILPAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Muñoz
Mar 15, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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