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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

September 10, 2021

The salesman was fine, but the information from the manager was inconsistent and high pressure to buy services that were ridiculously priced, i.e. the car alarm. The Finance guy was great though. More

by MHGLENN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Venedick Songco
Sep 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

I took my car in for service and every worker I interacted with was very helpful , nice and respectful. From check in to drop off, payment and pick up. More

by MONTANO.ERICA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember everyone’s name.
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

I had a great experience at Claremont Toyota to replace the stolen catalytic converter on my Tacoma. Phil Tarin was excellent as always as he patiently dealt with my insurance company (and with me!). The More

by CALBEAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

it was a great experience with jeremy he always takes good care of us when we need services for my family’s cars. we just don’t like that the prices went up! More

by NISREENRADWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeremy, Mahmoud Eissa
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

Customer service is a complete disappointment. Waited over 3 hours for a oil change. I was told 3 times that the car was ready but non of it was true. Quite frankly I think they misplaced my car and co More

by ELCHEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service tech. Not sure if name
September 09, 2021

Very pleased just wish car was washed after servicing everyone I come in contact with has great customer service skills. I will refer all my family! More

by ANGELAS613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

Very good customer service. Just waiting on my truck now.....Finance department was very informative and professional. Nice cars, low inventory but that's across the nation. More

by EMILIO1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Felix-finance, Jose Gomez, Prosper Umudu
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

Bad, very very very bad. You don't know your clients, their needs or what they need. My first and last experience with this people. More

by CHRISORTEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Adrian Romero
September 08, 2021

It took forever. Agent who was helping me didn’t know the status of my paperwork after my car was done. Also the package online stated a car wash. Car was returned dirty! More

by CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Martinez
September 08, 2021

Jeremy Wright is amazing with his service. He always makes us feel like a priority and that we are getting the best deal possible. We bought another Toyota because of his excellent service. More

by BRIEANNE.PAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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