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Claremont Toyota

Claremont, CA

4.5
4,759 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,759 reviews

August 17, 2021

Claremont Toyota seems to always have a lot of customers in their service department. Even with the amount of customers they have I have never felt forgotten. Mr. Sanchez has always kept me updated and has More

by Llamasen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Aug 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 17, 2021

Derrick is the greatest sales person. He really took care of me and got me the car I wanted. Great car shopping experience. Great customer service too. Every one is very nice. More

by SONIAP5216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
Aug 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 16, 2021

Awesome experience. Garrett, Mo, Ricky and Alexander were very helpful More

by Nicholas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Scott-Woolford, Mo Mostafa, Alexander Rosa
Aug 16, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

Aug 17, 2021 -

Nicholas responded

Awesome experience. Garrett, Mo, Ricky and Alexander were very helpful!

August 16, 2021

Very professional, polite and also patient.price was a little more higher than expected for my monthly payments on a two year old car with slight exterior damages but other than that the car is still very More

by Anthony Baland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Crenshaw
Aug 16, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 15, 2021

I went in on an appointment and I had to wait four hours just for an oil change and have my car serviced need better management More

by Concerned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia Works in the service center
Aug 16, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 15, 2021

Thank you to my salesman Prosper for making sure to stay in contact with me about my car and making sure I was happy with my new car! Will definitely recommend him to friends and family! More

by Marlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Umudu
Aug 16, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 13, 2021

The sold me a used car that need over $1000 worth of work after only having it for 5 months. I got a lemon. Worse experience ever! More

by BRILALE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember her name
August 13, 2021

very good service from the team and kindness, availability to negotiate, one more on the road! thanks guys !! Toyota is the best on the road More

by Frank sivilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 13, 2021

The service department has a very efficient system from start to finish. My service writer Olivia did a great job of managing the service for the Highlander. More

by KEVIN C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy Pratt
Aug 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 13, 2021

I had the best experience at Claremont Toyota due to the overall concern of Claremont Toyota to do whatever it takes to make the sale of a car as pleasant and easy as possible. I would like to thank Mohamme More

by tsjn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
Aug 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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