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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

July 24, 2021

Pushy, they were not transparent with price near the end since we were unhappy with the prices. Needed a car so went with deal anyway. More

by APTAMBAOAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Venedick Songco
July 23, 2021

Amazing dealer and amazing sales person, Rey Contreras! Very satisfied with their service and I 100% will recommend this dealer to my friends and family. More

by MARIAALVIZO702
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Martinez
Jul 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

July 23, 2021

Very unhappy with all service across the board. The car i bought the horn doesn't work and no one has fixed it yet and going in for service i was told to come back after i had an appt More

by BLESSED1136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Made an appt 4:30 was waiting in my car for 30mins. No one apologized for the wait. The service andvisor was very rude. And to top it off I have to return because whomever worked on my car forgot to rese More

by BRODPF86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
July 23, 2021

Your service department needs a systems review. Period. It shouldn’t take 30 minutes for car to be delivered after service check out. If service is going to take 2-3 hours, tell me that….don’t tell me 1- More

by BHEALY1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 24, 2021 -

Claremont Toyota responded

I apologize for your concerns. We will address these with the staff and work harder to get the processes fixed. We will also have a manager meeting to see what systems can be implemented for a exceptional service visit. Thank you for being a valued customer of Claremont Toyota. Zupe Customer Relations Manager 909-542-1614

July 23, 2021

Service representatives are super nice. Service center was fast! My only complaint is that I had a 9am appt and had to wait 35 min AFTER checking in with the rep. for the drop off. Pick up was also a wa More

by JSTALKER86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Jul 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

July 23, 2021

Well!!! Olivia great asset the dealership, and by far a warm kind and gentle employee that made my visit as always wanting me to come back for service!!!! #1- we are ladies and gentlemen serving ladies and More

by Tony paredes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia pratt
Jul 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

July 23, 2021

We had a good session with Mr Prosper Umudu. He is a very good salesman and he was able to convince us to buy the car we bought. More

by CHUKAAHUCHOGU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Martinez, Prosper Umudu
Jul 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

Jul 26, 2021 -

CHUKAAHUCHOGU responded

You are welcome.

Jul 26, 2021 -

CHUKAAHUCHOGU responded

You are welcome.

July 22, 2021

I like the salesman brenda she was very nice and professional and she helped me and also the service was good and everything was good thank you for your business More

by Zkateb
Recommend Dealer
Yes
Employees Worked With
Ricardo Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Mostafa, Brenda Araiza
Jul 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

July 22, 2021

Service was easy, friendly no hassle. Definitely brining my car back. Wouldn’t change a thing, thank you very much to all. See you soon More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis R Macias
Jul 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

Jul 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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