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Claremont Toyota

Claremont, CA

4.5
4,777 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,777 reviews

October 12, 2024

Very prompt and accurate. Lounge was nice to provide water and vending machines to help with the wait! More

by ROVL1991
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Oct 14, 2024 -

Claremont Toyota responded

We’re thrilled you had a great experience and enjoyed our lounge amenities. Your feedback motivates us to keep providing excellent service. We look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 12, 2024

Claremont Toyota is top notch. The sales and service dept are patient and helpful . I would buy another car here More

by AIRMECH90047
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stefany Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
Oct 14, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had such a positive experience with our sales and service teams. Your satisfaction means the world to us, and we can't wait to assist you with your next vehicle purchase! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 12, 2024

It was really great but in my last visit I was very disappointed they were not nice or respectful when they told me that I gave to paid for my diagnostic even when I’m paying extra for extended warrant More

by HDZSOLIS93
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
N/a
Oct 14, 2024 -

Claremont Toyota responded

It's discouraging to read about your recent visit. At your convenience, we'd like to learn more about what you were told and look into what's covered under your extended warranty. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 12, 2024

Advisor Olivia forgot about me and never came back to get me or check on my work order. I was the last person there and waited a total of 3 hours for a basic oil change. Worst part was that my car was finish More

by RubenPalacios
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Olivia Vedoy Pratt, Tony Sanchez, Mike Marquez all failed at doing their jobs
Oct 14, 2024 -

Claremont Toyota responded

Ruben, You should not have to wait this long for an oil change and it's discouraging to see we were not more accommodating. We appreciate you bringing this to our attention and would like to learn more about your recent visit, as your feedback helps us better serve our guests. We hope to have the opportunity to speak with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2024

Good customer service wait for the service advisors at time is extremely long though when dropping off your vehicle and you have an appointment More

by ANGIESANCHEZ03
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ernesto Rojas Castaneda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Imber Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davy Granados
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Claremont Toyota responded

Angie, We appreciate your patience and your feedback. Your time is valuable and we'll be working to do a better job of attending to our guests in a more timely manner when they arrive. We're glad that once you're greeted you receive quality service and we thank you for choosing us here for your vehicle needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2024

Great customer service and excellent work, I would return to get my service at Claremont Toyota More

by MONTERROZADOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a fantastic experience with our team. Your support means a lot, and we look forward to serving you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2024

Great customer service with Olive! it's been a great team, responsive and attentive to detail on what is needed on all our vehicle. Again awesome service team specially Olive. More

by Fred Rienton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy Pratt
Oct 14, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Fred! We're thrilled to hear that Olive and the team provided you with top-notch service. Your satisfaction means the world to us, and we look forward to continuing to meet your needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2024

Buena atención rapidez y todo muy bien me agrada ir más la persona k me atendió More

by CASTAN1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imber Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Claremont Toyota responded

Gracias por tus fantásticos comentarios! Estamos encantados de saber que disfrutó del servicio y tuvo una gran experiencia con nuestro equipo. Esperamos darle la bienvenida pronto para brindarle un servicio más excelente! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

October 11, 2024

Best Customer Service Anywhere! !! Thank you to the entire team at Claremont Toyota. You are the Best!!! More

by DFSTUART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Claremont Toyota responded

We’re thrilled to hear you enjoyed our customer service. Our team works hard to provide the best experience possible, and your kind words mean a lot to us. We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 10, 2024

I came in for a recall on my 2022 Highlander. I was told that the repair required parts and that I would be notified when the parts came in. I never heard back and it’s been about two months. I m More

by RICKVDB53
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Claremont Toyota responded

We definitely can do a much better job of communicating this to you. Please contact us at your earliest convenience and we will be happy to provide you with an ETA on these parts. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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