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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

November 20, 2020

Some of the employees were not wearing a face mask. Service is just out to make money and that is it. Be prepared to pay for whatever the service writer wants to do. More

by DeAlbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy
November 20, 2020

It was a really good experience for me. I was worried about how I was going to get home and back, so the Lyft rides really helped out. Juanita called exactly when she said she would and told me what the More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Moran
Nov 25, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 19, 2020

I purchased my car at Claremont Toyota and have been getting it serviced there since it was purchased in 2013. The staff has always been great. This time I had the pleasure of having Olive as the servic More

by XOVICKIOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olive
Nov 20, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 19, 2020

I have purchased two cars with Claremont Toyota. I have also sent family members to the stellar salesman Bruce who is the best at what he does. I have the lifetime oil change and service both cars with Cl More

by LINDA_MIKELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 19, 2020

It took 3 1/2 hours with an appointment for an oil change and extra 3 hours to change a bulb. This was such an inconvenience for me. More

by REY2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

First time ever using the service department and the service advisor was kind to let me know how the services on the vehicle is conducted More

by ASCION04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Nov 20, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 18, 2020

Dropped my car off at 11:30 & my car wasn’t ready till 5. Just for rotation my car was just sitting in there lot. More

by JESSIKAA1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Velasquez
November 18, 2020

Juanita Moran was great. She provided great service and worked with my schedule to deliver my vehicle. When the vehicle was returned it was clean, Great Service. More

by LOROZCO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Moran
Nov 18, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 17, 2020

The service center is always slow and double booked. When calling in, was transferred to several different operators before somebody knew what was going on... will probably not lease from this store again. D More

by SOHAPPYTOGETHR38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bert Gonzales
November 17, 2020

I highly recommend this dealership; very organized and if first buyer, I recommend Armando Medina, I am satisfied with all his work and attention, specially his patience.. More

by KITYDING05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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