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Claremont Toyota

Claremont, CA

4.3
4,862 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,862 reviews

September 05, 2020

The service was fast and friendly.I did not have a long wait at all. Hopefully this trend will stay for good! My next visit will be in November,more than likely! Keeping fingers crossed that it will be as More

by GOOSESTITA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard, Adrian Romero
Sep 21, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 04, 2020

Had such an awesome experience. Rick Mason helped me find the car I loves and was super friendly. Thank you! Jacob santos was welcoming and friendly as well :) More

by YVONNEPADILLA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lopez, Jacob Santos, Venedick Songco
Sep 04, 2020 -

Claremont Toyota responded

Thank you for your feedback and thank you for being a valued Claremont Toyota customer.

September 02, 2020

Mo was great! He got me the best deal on my 2020 Toyota Highlander. He made sure I was happy with what I was buying. More

by VLOPNAR
Recommend Dealer
Yes
Employees Worked With
Pablo Herrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Mostafa, Alexander Rosa, Daniel Vera
Sep 04, 2020 -

Claremont Toyota responded

Thank you for the positive feedback. Hope you have a great day and we look forward to seeing you on your next visit.

August 28, 2020

Did complimentary oil change & they forgot to screw the passenger side of front lower engine splash shield. Technician: 121 - Cabuto, Sergio. Adv. 152-Harrington, Candace. More

by REYROSE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor: 152-Candace Harrington, Tech -121-Cabuto, Sergio
Aug 29, 2020 -

Claremont Toyota responded

Good Morning. I'm sorry to hear about the service experience. We pride ourselves on customer service and I would like to make this right. You can contact me and bring the vehicle in so that we can make the appropriate repairs. I can have one of our service technicians handle it right when you get hear. You can contact me at 909-542-1613. My name is Zupe.

August 28, 2020

BERT IS MY GO TO MAN. HE DOES EXCEPTIONAL WORK FOR HIS CUSTOMERS AND IS ALWAYS THERE TO ANSWER ANY QUESTIONS YOU MAY HAVE. I HAVE BEEN GOING TO BERT FOR YEARS AND HE IS VERY FRIENDLY AND COMPASSIONATE AB More

by ANTHONYTIFFANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BERT GONZALEZ
Aug 29, 2020 -

Claremont Toyota responded

Thank you for the positive feedback. Hope you have a great day and we look forward to seeing you on your next visit.

August 28, 2020

jeremy is a godsend! always helps my self and my family with our car. i truly appreciate him!! Protect him at all cost, we will be back! More

by INFO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeremey wright
Aug 29, 2020 -

Claremont Toyota responded

Thank you for your kind words. I will pass this along to Jeremy.

August 28, 2020

Jacob was a pleasure to work with, kind knowledgeable and professional. The car was better than initially expected. The only hiccup was when a sales manager came over to try to increase the already agreed up More

by TRISMORRIS2
Recommend Dealer
Yes
Employees Worked With
Richard Lopez, Jacob Santos, Venedick Songco
Aug 29, 2020 -

Claremont Toyota responded

Thank you for your feedback and we look forward to seeing you on your first service visit.

August 27, 2020

This is our fourth vehicle that we lease/purchase from this dealership. Jesse and Ven were absolute professionals. Definitely a good dealership to buy from. More

by RICKALBITRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venedick Songco, Jay Velasquez
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership and also that Jesse and Ven provides you an excellent service!! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 27, 2020

When we bought our car we were told that regular maintenance would be free. Then today we were told it would be $79! Bait & Switch! More

by MICHELLE.ROBBINS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
August 27, 2020

Fast service! Best customer service I have received in the years working with this Toyota location! Will only go to Olivia for all future work. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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